HostBooks announces the launch of HB F&B 360°, a cutting-edge solution designed to revolutionise restaurant and food service management. Unlike traditional software, HB F&B 360° provides a comprehensive platform that empowers businesses to optimise operations, control costs, and enhance customer experiences across multiple locations.
The global F&B industry is on the brink of a major transformation, driven by digital innovation and shifting consumer expectations. A report by Market Research Future (MRFR) highlights that the HoReCa (Hotel, Restaurant, and Catering) market, valued at $3,394.6 billion in 2023 and projected to reach $3,574.5 billion in 2024, is set to expand significantly, reaching $6,449.35 billion by 2032. This represents a compound annual growth rate (CAGR) of 6.70% over the forecast period (2024–2022). This remarkable growth is being propelled by the adoption of advanced management solutions, such as HB F&B 360°, which empower businesses to enhance efficiency and exert greater control over their operations.
HB F&B 360° is packed with innovative features that ensure stability, expansion, and strategic alignment for restaurant chains. The platform allows centralised control over operations across various locations, streamlining processes and ensuring consistency. With robust multi-store and warehouse management, businesses can monitor stock levels, transfer inventory, and maintain a seamless supply chain.
One of the key features of HB F&B 360° is its Kitchen Order Display System (KODS), which improves communication between kitchen and front-of-house staff by providing real-time order information. This feature, combined with efficient sales and transaction processing through a multi-outlet POS system, accelerates checkout processes and enhances financial management. The platform also supports various payment methods, including UPI, mobile wallets, and online payments, ensuring a smooth transaction experience for customers.
HB F&B 360° also simplifies accounting and compliance with centralised invoicing, financial reporting, GST compliance, and staff compensation management. The platform’s advanced menu and inventory management capabilities allow restaurants to optimise resources, reduce waste, and maintain consistency in their offerings. Through Central Menu Management, businesses can control menus, daily specials, pricing, and dish availability across all locations.
In the supply chain and distribution arena, HB F&B 360° streamlines operations with centralised kitchen management, standardised recipes, and enhanced supplier integration. The platform also offers efficient order management features, including a centralised web menu, QR code order management, and mobile order processing, which enhance customer convenience and satisfaction.
Biswajit Mishra and Kapil Rana, founders of HostBooks, expressed their enthusiasm for the launch: “HB F&B 360° is a game-changer for the food and beverage industry. Our solution empowers restaurants to achieve higher levels of operational efficiency, customer satisfaction, and financial control. We believe this platform will help our clients focus on delivering exceptional dining experiences while we take care of the complexities of management.”
In addition to its operational features, HB F&B 360° incorporates AI-powered consumer behaviour analysis, utilising AI and ML algorithms to identify trends and preferences. This enables businesses to make informed decisions and tailor their offerings to meet customer demands. The platform also supports customer loyalty through personalised experiences, special offers, and loyalty programmes.
HB F&B 360° is tailored for various niches within the food and beverage industry, including restaurants, cafes, coffee shops, bars, lounges, pizzerias, food trucks, bakeries, buffet restaurants, catering businesses, hotel restaurants, and quick-service or fast-food restaurants.
