Crowne Plaza New Delhi Okhla has appointed Ritesh Sharma as its new General Manager, bringing 23 of experience in hospitality industry. Sharma is known for his strategic leadership and expertise in enhancing guest experiences, operational efficiency, and team engagement. His recent achievements include successfully leading the pre-opening of Holiday Inn Katra Vaishno Devi, where he rapidly positioned the property as a top-ranking hotel on TripAdvisor.
Previously, Sharma served as General Manager at Holiday Inn Express New Delhi International Airport T3, where he excelled in operations and guest satisfaction, achieving multiple awards for the property. His association with Crowne Plaza began with his tenure as Director of Rooms at Crowne Plaza New Delhi Okhla, where he was instrumental in achieving top employee engagement scores and operational successes.
“I am thrilled to be back at Crowne Plaza New Delhi Okhla,” said Sharma. “I look forward to working with the talented team to deliver memorable guest experiences and to drive growth and innovation. Together, we’ll continue building on the exceptional service and brand excellence that Crowne Plaza is known for.”
