The Westin Goa has appointed Ami Rajeshwari as the new Rooms Division Manager. Ami is a dedicated hospitality operations professional with over 16 years of extensive leadership experience and specializes in staff training and development, process optimization, and performance management. Her expertise spans various high-profile properties and brands, including Sheraton Grand Bengaluru, Novotel Mumbai, Sofitel Mumbai BKC, The Lalit Suri Hospitality Group, Mumbai, Ibis Bengaluru Hosur Road, Taj President Mumbai, etc.
Ami has proven her expertise as a Hotel Service Culture Trainer and Certified Departmental Trainer, adept at enhancing service standards and fostering a positive workplace culture. A recognized speaker at Encovate EDGE 2021, she is committed to industry innovation and professional growth. She is recognized for her exceptional operational insight and has consistently demonstrated her ability to manage daily operations while implementing innovative strategies. Her efforts focus on improving customer satisfaction, enhancing operational efficiency in guest service management, and driving strategic planning to elevate the overall guest experience.
Harish Gopalakrishnan, General Manager of The Westin Goa, shares, “We are excited to welcome Ami Rajeshwari to our team. With her vast experience, leadership skills, and passion for excellence, we are confident she will play a key role in enhancing the guest experience at The Westin Goa. We look forward to seeing her contributions to the growth of our property.”