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Collection of Guest Data on Arrival

When a guest first enters the hotel then he needs to fill up guest registration card. Hotel collects data from guests for security...

Hotel Room Service Procedure A to Z

Room Service is a personalized service offered by medium or large luxury hotels which provide their guests unique opportunity to order & enjoy...

Rooming a Guest (SOP)

There are some special procedures for rooming a guest from front desk to room for the first time. Here are some steps to follow...

Ultimate Guide for Quality Guest Service

What do we mean by the term service? Understand that doing something for others is called service. But service and quality guest service...
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Ultimate Guide on Telephone Call Receiving Procedure

Today I will share a detail tutorial on telephone etiquette. I am confident enough that this tutorial will solve your all sorts of queries...

How to Serve Bread & Butter at Restaurant

Ensure that the guests have been appropriately served with bread and butter service so as to achieve guest satisfaction. Procedures 1. Prepare the breadAfter...

How to Introduce a Room to Your Guest in Hotel (SOP)

In one of my earlier writing I discussed on how to rooming a guest properly. Today, we will try to learn how to...

How a waiter should Serve Food at Hotel & Restaurant (Ultimate Guide)

From our today’s tutorial you will learn how to serve the food in an elegant and sophisticated way but in a professional manner...
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Smooth Guest Check out Procedure (SOP)

A front desk agent needs to know how to provide smooth check out service to his guest. A smooth check out operation represent...

Learn How to serve Cigar in Hotel & Restaurant

From this food & beverage service training tutorial you will learn how to serve Cigar in hotel or restaurant in a professional and...

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