Ghanshyam Singh Jhala: A Rising Star in Hospitality Management
The Indian hospitality industry continues to recognize visionary leaders who redefine guest experiences and drive exceptional service standards. One such leader making waves is Ghanshyam Singh Jhala, the General Manager of Astroport Sariska Treetop by Eight Continents. His dedication to hospitality excellence and commitment to sustainable tourism have earned him a nomination for India’s 50 Best General Managers 2025.
With over eight years of experience in the hotel and resort industry, Jhala has showcased remarkable leadership, customer service expertise, and operational efficiency. His ability to blend luxury with nature-centric hospitality has positioned Astroport Sariska Treetop as a leading eco-luxury destination.
This nomination highlights his innovative management style, strategic planning, and outstanding guest satisfaction record, making him a standout figure in Indian hospitality.
Early Life and Educational Background
Hailing from Udaipur, Rajasthan, Ghanshyam Singh Jhala pursued a Bachelor of Arts from MLSU University, Udaipur. His passion for hospitality led him to complete a Diploma in Hotel Management from the Food and Craft Institute, Udaipur, specializing in front office management and guest relations.
His strong foundation in customer service, operations management, and leadership has been instrumental in his rise as a prominent figure in the hospitality sector.
A Journey Through Hospitality Excellence
Ghanshyam Singh Jhala’s career in hospitality spans luxury resorts, eco-hotels, and international hospitality events. His ability to manage teams, enhance guest experiences, and implement sustainable initiatives has earned him widespread recognition.
Key Career Milestones
Resort Manager – Astroport Sariska Treetop by Eight Continents (2023-Present)
Currently serving as the General Manager, Jhala has transformed Astroport Sariska Treetop into a top-rated luxury eco-resort.
🏆 Key Achievements:
✔ Introduced personalized guest experiences, ensuring high customer satisfaction ratings on TripAdvisor & OTA platforms.
✔ Led strategic revenue management, optimizing pricing and occupancy rates.
✔ Enhanced team performance through structured training programs.
✔ Implemented sustainable tourism practices, maintaining eco-friendly hospitality without compromising comfort.
Duty Manager – Accor FIFA 2022, Qatar (2022-2023)
During the FIFA 2022 World Cup, Jhala was entrusted with managing a property under Accor, overseeing daily hotel operations for international teams and guests.
🏆 Key Achievements:
✔ Recognized with an Appreciation Certificate from Accor’s MD for outstanding performance.
✔ Managed high-pressure operations, ensuring seamless guest services during the world’s biggest sporting event.
Front Office Executive – Tatsaraasa Resort & Spa, Udaipur (2020-2022)
✔ Oversaw guest check-ins, reservations, and VIP guest handling.
✔ Maintained a high standard of personalized services, improving guest satisfaction scores.
Front Office Executive – Fortune Landmark, Ahmedabad (2019-2020)
✔ Managed front office operations, guest services, and room reservations.
✔ Developed strong guest relations strategies, enhancing repeat business.
Front Office Supervisor – Mundota Fort and Palace, Jaipur (2018-2019)
✔ Awarded Best Employee of the Year for exceptional guest service.
✔ Supervised VIP guest experiences, including royalty and high-profile clientele.
Front Office Assistant – RAAS Devigarh, Udaipur (2016-2018)
✔ Awarded Best Employee of the Month Twice for delivering exceptional guest experiences.
✔ Handled guest check-ins, concierge services, and personalized hospitality.
Astroport Sariska Treetop – A Unique Eco-Luxury Destination
Astroport Sariska Treetop by Eight Continents is a luxury eco-resort nestled in the Sariska Tiger Reserve, offering a blend of adventure, astronomy, and nature. Under Jhala’s leadership, the resort has seen remarkable growth in guest satisfaction, operational efficiency, and sustainability initiatives.
✨ Signature Experiences at Astroport Sariska:
✔ Luxury Treehouse Accommodations – Offering stunning views and eco-friendly amenities.
✔ Astronomy Experiences – Star-gazing tours and night-sky observation sessions.
✔ Adventure & Wildlife Tourism – Curated safaris, trekking, and eco-tours.
✔ Sustainable Tourism Initiatives – Water conservation, energy efficiency, and nature-integrated hospitality.
Jhala’s expertise in eco-luxury tourism has helped position Astroport Sariska Treetop as a sought-after getaway for nature and adventure enthusiasts.
India’s 50 Best General Managers 2025: A Well-Earned Nomination
The India’s 50 Best General Managers Award 2025 is a highly prestigious recognition in the hospitality sector. Jhala’s nomination is based on:
🏆 Outstanding Leadership in Eco-Luxury Hospitality – Managing an award-winning nature resort.
🏆 Exceptional Guest Experience Management – Achieving high TripAdvisor ratings and guest satisfaction.
🏆 Sustainable Hospitality Initiatives – Implementing eco-friendly hotel operations.
🏆 International Hospitality Expertise – FIFA 2022 Accor Duty Manager Experience.
Awards & Recognitions
🏅 Best Employee of the Year – Mundota Fort & Palace.
🏅 Best Employee of the Month (Twice) – RAAS Devigarh.
🏅 Appreciation Certificate from Accor’s MD – FIFA 2022, Qatar.
🏅 Certified First Aider – Ensuring guest safety and emergency preparedness.
His commitment to guest satisfaction, leadership, and innovation in sustainable tourism makes him a top contender for this prestigious award.
Personal Life and Work Philosophy
Ghanshyam Singh Jhala is not just a hospitality expert but a leader dedicated to eco-tourism and nature conservation. His leadership philosophy revolves around:
✔ Personalized Guest Service – Creating memorable guest experiences.
✔ Sustainable Growth – Blending luxury with nature conservation.
✔ Team Empowerment – Training and mentoring hospitality professionals.
His passion for hospitality and commitment to excellence continue to influence the future of sustainable luxury tourism in India.
Ghanshyam Singh Jhala: A Future Hospitality Icon
From luxury resorts to eco-hospitality and international event management, Ghanshyam Singh Jhala’s journey is an inspiring testament to leadership, innovation, and excellence in hospitality. His nomination for India’s 50 Best General Managers 2025 recognizes his impact on sustainable tourism and high-end hospitality experiences.
With a commitment to guest satisfaction and eco-friendly tourism, Jhala continues to set new standards in the industry, making him one of India’s most promising hospitality leaders.
Also read : Manuj Bahl, GM of Howard Johnson By Wyndham Udaipur, Nominated for India’s 50 Best General Managers 2025
