Jatish Ghai: A Visionary Leader in Luxury Hospitality
The Indian hospitality industry thrives on exceptional leadership, guest satisfaction, and operational excellence. One such leader making a significant impact is Jatish Ghai, General Manager of Radisson Blu Hotel & Spa, Nashik, whose expertise in hotel operations, business strategy, and luxury guest experiences has earned him a nomination for India’s 50 Best General Managers 2025.
With over 18 years of experience in the hospitality industry, Jatish Ghai has worked with some of the world’s leading hotel brands, including Radisson Hotel Group, Marriott International, The Leela Palaces, and Ananda in the Himalayas. His ability to optimize revenue, enhance guest satisfaction, and build high-performing teams has positioned him as one of India’s most respected hospitality professionals.
This nomination recognizes his commitment to operational excellence, revenue growth, and leadership in luxury hotel management.
Early Life and Educational Background
Jatish Ghai has pursued extensive education in hospitality, operations, and business management, including:
- Managing Innovation – IIM Bangalore (2025 – Pursuing)
- Marketing Essentials – IIM Bangalore (2022)
- Post-Graduation in Operations Management – ICFAI Hyderabad (2012)
- Diploma in Hospitality and Travel Tourism – FIAT Dehradun (2006)
- Graduation in Commerce – H. N. B. Garhwal University, Uttarakhand (2007)
His strong educational background, combined with global industry experience, has been instrumental in shaping his successful career in hospitality leadership.
A Distinguished Career in Hospitality Management
With experience in luxury hotels, corporate hospitality, and multi-property operations, Jatish Ghai has successfully led strategic growth initiatives, guest experience programs, and financial performance enhancements.
Key Career Milestones
General Manager – Radisson Blu Hotel & Spa, Nashik (Nov 2022 – Present)
As General Manager of Radisson Blu Hotel & Spa, Nashik, Jatish Ghai has overseen the operations of a 224-key luxury lifestyle hotel, achieving:
- 123% RGI in competitive set – STR Report.
- 36% growth in Gross Profit year-over-year.
- Rank 1 in Quality Index in North Maharashtra.
- Rank 1 on TripAdvisor for guest satisfaction.
- 99% score on the Employee Engagement Survey, fostering a high-performance culture.
Associate Director of Operations – Radisson Hotel Group, South Asia (April – Oct 2022)
- Managed operations for 35 hotels across North and East India.
- Led technology transformation initiatives for Radisson South Asia.
Operations Manager – Radisson Hotel Group, South Asia (May 2019 – March 2022)
- Implemented multi-property operational strategies, driving profitability and service excellence.
Food & Beverage Leadership Roles at Marriott International (2017 – 2019)
- Food & Beverage Manager – Bangalore Marriott Whitefield (2018 – 2019).
- Food & Beverage Manager – Courtyard by Marriott, Agra (2017 – 2018).
Food & Beverage Leadership Roles at The Leela Palaces (2012 – 2017)
- Assistant F&B Manager – The Leela Palace Udaipur (2015 – 2017).
- Restaurant Manager – The Leela Palace Udaipur (2014 – 2015).
- Assistant F&B Manager – The Leela Goa (2012 – 2014).
Ananda in the Himalayas (2006 – 2012)
- Held multiple F&B leadership roles at India’s leading wellness retreat.
His deep expertise in operations, revenue management, and guest experience strategies has helped him transform luxury hotels into high-performing hospitality destinations.
Radisson Blu Hotel & Spa, Nashik – A Premier Luxury Destination
Under Jatish Ghai’s leadership, Radisson Blu Hotel & Spa, Nashik has become a leading business and leisure hotel, offering:
- 224 luxury rooms and suites with world-class amenities.
- Fine dining restaurants and signature bars.
- State-of-the-art MICE (Meetings, Incentives, Conferences, and Exhibitions) facilities.
- Exclusive spa, wellness, and fitness experiences.
His focus on guest engagement, revenue optimization, and brand positioning has set new benchmarks in luxury hospitality.
India’s 50 Best General Managers 2025: A Well-Deserved Nomination
The India’s 50 Best General Managers Award 2025 recognizes hospitality professionals who excel in guest satisfaction, financial success, and operational excellence.
Jatish Ghai’s nomination highlights his:
- Operational & Revenue Growth Expertise – Achieving 36% YoY growth in Gross Profit at Radisson Blu Nashik.
- Leadership in Luxury Hospitality – Managing multi-property operations across South Asia.
- Technology & Service Innovation – Implementing cutting-edge hospitality solutions at Radisson Group.
- Employee Engagement & Guest Satisfaction – Maintaining industry-leading TripAdvisor rankings and internal engagement scores.
Awards & Recognitions
- General Manager of the Year – National (Upper Upscale) by BW Hotelier (2024).
- Global Award for Ambassador of Culture & Belief – Radisson Hotel Group.
- Super Performer Performance Appraisal – Marriott International (2018).
- Executive of the Year – The Leela Palace Udaipur (2015).
- Certified Departmental Trainer – IHHR Hospitality (2010).
These awards highlight his exceptional leadership, commitment to hospitality innovation, and business excellence.
Jatish Ghai: A Hospitality Visionary Setting New Standards
From luxury hotel operations to multi-property management, Jatish Ghai’s career reflects his expertise in hospitality leadership, guest satisfaction, and revenue growth. His nomination for India’s 50 Best General Managers 2025 is a testament to his impact on the luxury hospitality industry.
As he continues to lead Radisson Blu Hotel & Spa, Nashik, towards new achievements, his contributions will shape the future of high-end hospitality in India.
Also read :- Abhishek Pani, GM of Radisson Blu Resort Visakhapatnam, Nominated for India’s 50 Best General Managers 2025
