ITC Fortune Amritsar Appoints Rajesh Kalia as Front Office Manager
Amritsar, June 2024 ITC Fortune Amritsar proudly announces the appointment of Rajesh Kalia as the new Front Office Manager. With his extensive experience and profound expertise in the hospitality industry, Rajesh Kalia is set to bring a fresh and dynamic approach to the front office operations at this prestigious hotel.
Rajesh Kalia joins ITC Fortune Amritsar with over 12 years of experience in various capacities within the hospitality sector. His journey began as a front desk agent, and through dedication and exceptional performance, he has risen through the ranks to his current position. His previous roles have equipped him with a comprehensive understanding of guest services, staff management, and operational excellence, making him a perfect fit for ITC Fortune Amritsar.
In his new role, Rajesh will oversee all front office operations, ensuring that guests receive the highest standard of service from the moment they step into the hotel. His responsibilities will include managing the front desk staff, optimizing check-in and check-out processes, handling guest inquiries and complaints, and ensuring a seamless and enjoyable experience for all visitors.
Rajesh is known for his excellent leadership skills, attention to detail, and strong commitment to guest satisfaction. His proactive approach and ability to foster a welcoming and efficient environment will undoubtedly enhance the guest experience at ITC Fortune Amritsar.
“We are thrilled to welcome Rajesh Kalia to our team,” said Mr Manivannan Rajendran, the General Manager of ITC Fortune Amritsar. “His wealth of experience and dedication to excellence align perfectly with our values. We are confident that Rajesh will play a key role in elevating our service standards and contributing to the continued success of our hotel.”
Rajesh Kalia expressed his enthusiasm about joining ITC Fortune Amritsar, saying, “I am excited to be a part of such a renowned establishment. My goal is to ensure that every guest feels valued and experiences the best in hospitality. I look forward to working with the talented team here to create memorable stays for all our guests.”
ITC Fortune Amritsar, known for its luxurious accommodations and impeccable service, continues to uphold its reputation as one of the leading hotels in the region. With the addition of Rajesh Kalia to the management team, the hotel is poised to reach new heights in guest satisfaction and operational excellence.
About ITC Fortune Amritsar
ITC Fortune Amritsar is a premier hotel offering world-class amenities, luxurious accommodations, and exceptional service. Located in the heart of Amritsar, the hotel provides easy access to the city’s major attractions, including the Golden Temple and Jallianwala Bagh. With a commitment to sustainability and guest satisfaction, ITC Fortune Amritsar is dedicated to providing an unforgettable stay for every guest.