Viral: X Person Shares Zomatos Response To Incorrect Order, Web In Disbelief

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Ahmed Mainul
Ahmed Mainulhttps://www.hospitalitycareerprofile.com
Ahmed Mainul (Mainul Mondal) is a seasoned journalist with extensive experience in hospitality news, executive appointments, biographies, and industry updates. Having worked with reputed hotel brands like Marriott, Taj, and others, he brings a wealth of industry knowledge to his writing. His deep understanding of the hospitality sector and his commitment to delivering insightful stories make him a trusted contributor to Hospitality Career Profile
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Viral: X Person Shares Zomatos Response To Incorrect Order, Web In Disbelief

A Hyderabad pupil obtained an surprising response from Zomato to a criticism a couple of meals order positioned on the supply app. The girl took to X to share a screengrab of the texts she apparently exchanged with Zomato’s buyer care. By way of the chat, we got here to know that she had ordered Hen Manchurian and obtained Hen 65. The individual replying on Zomato’s behalf asks her to attend as they verify with the restaurant relating to the alleged mix-up. The textual content despatched after that’s what the X person discovered quite weird. It reads, “We request you to please have it…. We’re positive you’ll like it.” The Hyderabad lady captioned the screenshot, “Common Zomato expertise.”

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Additionally Learn:X Person Compares Restaurant Invoice With Zomato Costs, Firm Responds

The X publish has obtained greater than 530K views up to now. Zomato Care’s official deal with has additionally responded to the viral publish, stating, “Hello Ananya, we’re actually sorry for the difficulty you’ve gotten confronted. This isn’t the type of expertise we ever needed for you. Shoot us a DM along with your registered telephone quantity/ order ID, and we’ll get issues sorted on the earliest.”

A number of X customers discovered Zomato’s chat response quite stunning and even humorous. Take a look at among the reactions beneath:

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Earlier than this, social media customers praised a Zomato agent who delivered meals by means of the flooded streets of Ahmedabad some months in the past. A extensively circulated clip on X (previously Twitter) exhibits the supply agent wading by means of knee-deep water. Folks urged Zomato CEO Deepinder Goyal to reward the agent for his excellent work. Click on right here to learn the total story.

Additionally Learn:Zomato CEO Deepinder Goyal And Spouse Grecia Munoz Flip Supply Brokers For A Day

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