Reuben Kataria appointed new General Manager at The Ritz-Carlton, Bangalore
With his vast experience and strong commitment to the luxury hospitality segment, Reuben is the right man for the job to lead the great hotel with an understanding of delivering supreme guests’ satisfaction and service.
His journey through the luxury hospitality environment has been characterised by the core values of professionalism and inherent focus on the guests. His management and leadership skills have always had positive results, with focus on turning around some of the most recognized companies in the hospitality industry, including The Oberoi group, JW Marriott and many others, as proven by his results at Four Seasons. The last position of Mr. Kataria as the General Manager of the Four Seasons Hotel in Bengaluru can be described as an instance of how he benefited the hotel through increasing the customer experience by paying much attention to every small detail.
In the Bangalore Ritz Carlton, Reuben Kataria, the restaurant’s manager, is focused on creating memorable experiences that signify luxury. “Indeed, at The Ritz-Carlton, we uphold the spirit of hospitality and service culture that goes with the successful delivery of first-rate services to the guests, asserts Reuben. “Luxury cannot be measured in terms of richness; rather, it is about the bond that we build with our clients and the feelings that they are left with—namely, memories. ”
Reuben’s concept perfectly harmonizes with the tenets of the Ritz Carlton service culture because it is centered on cultivating a communal theme among people in the hotel. “The ideas of successes imply that it is a common victory; when the team is motivated and the guests are satisfied, we accomplish a small miracle.
Reuben, who is an active photographer, especially of wildlife, may often look for that ideal ‘photographic moment’. He also likes picking out recipes, preparing delicious meals for his friends and family and traveling.
Having Reuben in the leadership of the hotel, The Ritz-Carlton, Bangalore, will scale new level of luxury and prestige. His ability to picture and pursue great ideas will undoubtedly help to build the hotel’s reputation as a luxurious spot for inspections.
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