Novotel Goa Resort & Spa is pleased to announce the appointment of Pronab Biswas as the new Executive Housekeeper. With a robust background in hospitality management, Pronab is poised to enhance the housekeeping standards at the property.
Enhancing housekeeping standards at Novotel Goa Resort & Spa
In his new position as Executive Housekeeper, Pronab will oversee the housekeeping team to ensure that cleanliness and safety are top priorities to improve guest satisfaction and achieve high scores during inspections by providing effective training for his staff.
12 years of expertise in hospitality operations
Pronab brings 12 years of extensive experience in managing daily housekeeping operations across diverse environments, including luxury hotels like JW Marriott Goa, restaurants, and public spaces. His leadership capabilities are backed by a history of directing teams to achieve exceptional guest satisfaction. He is adept at training, supervising, and scheduling staff while conducting inspections of rooms and communal areas. His dedication to maintaining cleanliness and safety standards, alongside effective inventory management, has consistently led to high guest satisfaction ratings.
Pronab is a graduate from the Indian Institute of Advanced Study (IIAS) of Kolkata, affiliated with Madurai Kamaraj University.
Sachin Maheshwary, General Manager, Novotel Goa Resort & Spa, and Novotel Goa Candolim, expressed confidence in Pronab’s capabilities, “We are delighted to welcome Pronab to our team. His extensive background in housekeeping management and his commitment to guest satisfaction will be invaluable as we strive to enhance our services further.”
A passion for excellence and creating memorable guest experiences
Expressing his enthusiasm for joining the Novotel Goa Resort & Spa family, Pronab stated, “I am excited to bring my experience and passion for excellence in housekeeping to Novotel Goa Resort & Spa. I look forward to working with my team to create memorable experiences for our guests and elevating service expectations within our department.”
Outside of work, Pronab enjoys playing football and swimming. He has competed at the district level in swimming, showcasing his dedication to sports. His love for athletics highlights his energetic personality and ability to work well with others—traits that will surely motivate his team at Novotel Goa Resort & Spa.
