Pawan Sharma: Driving Excellence in Hospitality Sales at The Fern Hotels & Resorts

In the fast-evolving world of hospitality, few professionals manage to strike the perfect balance between tradition and innovation. Pawan Sharma, currently serving as the Senior Sales Manager at The Fern Hotels & Resorts, is one such rare leader. With over two decades of experience and a track record of strategic sales leadership, Mr. Sharma continues to leave an indelible mark on India’s hospitality sector.

A Career Built on Consistency and Growth

Mr. Pawan Sharma's professional journey began with iconic heritage properties like The Laxmi Niwas Palace (MRS Hospitality) and Sariska Palace Hotels. These early roles offered him a deep appreciation for the cultural richness of Indian hospitality. As he progressed, he embraced the modern management practices of international brands, including Park Plaza (Sarovar Hotels) and Las Vegas Sands Corp.

His diverse experience across both heritage and modern properties equipped him with a unique skill set, allowing him to understand the evolving needs of both domestic and international guests.

Sales, Strategy & Leadership – A Rare Combination

Mr. Sharma has built a reputation as a MICE & Wedding Specialist, with an eye for identifying untapped markets and crafting solutions that meet client needs. His approach is rooted in strategic partnerships, digital outreach, and a personalized client engagement model, which has proven instrumental in driving growth for the properties he's worked with.

His achievements have been widely recognized:

🏆 Emerging Sales Professional Award – SATTE 2024

🌟 Hidden Gem Award – Marcom Awards

📰 Featured in Travelling Monk & Hotel Speak Magazine

These accolades are a testament to his contribution to the hospitality industry, especially in the sales and marketing domain.

Passion for People and Performance

Beyond business numbers, Mr. Sharma is known for his team-first attitude and empathetic leadership. He fosters a collaborative work environment where open communication, structured training, and goal-oriented performance are prioritized.

His role in pre-opening projects has been particularly noteworthy. From setting up operational blueprints to onboarding and training sales teams, he has played a key role in setting the tone for long-term success.

Mr. Sharma’s leadership extends to:

Managing large, cross-functional teams

Implementing CRM systems for better client retention

Enhancing guest experiences through feedback loops and review mechanisms

His focus is always on creating long-term value—for guests, clients, and internal teams alike.

Vision for the Future

Mr. Sharma’s professional vision is deeply aligned with The Fern Hotels & Resorts’ eco-conscious ethos. He believes the future of Indian hospitality lies in sustainable practices, guest-first service, and strategic brand building. As the demand for experiential and responsible travel grows, leaders like him are poised to shape the next chapter of the industry.

With his deep understanding of client relationship management, revenue generation, and brand positioning, Pawan Sharma continues to be a valuable asset not just for The Fern Residency, Jodhpur, but for the broader hospitality landscape in India.