Clarks Hotels & Resorts Welcomes Rajiv Sas as Area Director of Operations
Gurugram, India – The Clarks Hotels & Resorts has announced the appointment of Rajiv Sas as the new Area Director – Operations at its Gurugram office. With a distinguished career spanning multiple leadership roles across the hospitality industry, Rajiv brings extensive expertise in brand operations, revenue management, and front office management.
His appointment is expected to play a pivotal role in strengthening the operational framework of the group, enhancing guest experiences, and implementing strategic initiatives that will drive growth across The Clarks Hotels & Resorts portfolio.
A Seasoned Hospitality Leader with a Proven Track Record
Rajiv Sas has built an impressive career in hospitality, holding senior management roles at some of the most well-known hotel brands. His expertise spans brand positioning, revenue generation, operational excellence, and guest relations, making him an invaluable addition to The Clarks Hotels & Resorts team.
Before joining The Clarks Hotels & Resorts, Rajiv served in key leadership positions, including:
- General Manager – Brand Operations at ITC Hotels – In this role, Rajiv was instrumental in developing operational strategies, enhancing brand visibility, and optimizing guest experiences. His ability to drive revenue growth while maintaining service excellence made him a key figure in ITC Hotels’ success.
- General Manager at Amritara Hotels & Resorts, Rajasthan – Here, Rajiv played a crucial role in expanding the brand’s market share in Rajasthan, a region known for its high competition in luxury and boutique hospitality.
- General Manager at Radisson Hotel Group, Bathinda – At Radisson, he managed hotel operations, implemented guest-centric strategies, and led teams to achieve significant milestones in guest satisfaction and profitability.
His leadership experience also extends to Rooms Division and Revenue Management, where he has worked with renowned hospitality brands, including:
- Radisson Hotel Group, New Delhi
- ITC Hotels, Gurugram
- Country Inn & Suites, Goa Panjim
Rajiv’s data-driven approach to revenue management, combined with his ability to analyze market trends and guest behaviors, has helped him maximize profitability and maintain high service standards throughout his career.
Vast Experience Across Multiple Hotel Brands
Rajiv’s professional journey is a testament to his dedication and adaptability in the hospitality sector. Over the years, he has worked across various departments, including operations, front office, and brand strategy, contributing significantly to the success of each property he has been associated with.
His career includes roles in:
- Rooms Division, Revenue, and Operations at MGM, Bengaluru
- Managerial positions at InterContinental Hotels Group, New Delhi
- Leadership roles at The Lalit Suri Hospitality Group, Bengaluru
- Front Office Supervisor and Assistant at Taj Hotels Resorts and Palaces, Trinity Circle Bengaluru
This broad spectrum of experience has equipped Rajiv with a holistic understanding of hotel operations, enabling him to strategically streamline processes, improve guest experiences, and enhance profitability.
Educational Background and Vision for Clarks Hotels & Resorts
Rajiv holds a degree in hospitality management from Sriniwas College of Hotel Management, Mangalore. His academic foundation, combined with his practical experience, makes him a dynamic leader capable of navigating the evolving landscape of the hospitality industry.
On his appointment, Rajiv expressed his excitement about joining The Clarks Hotels & Resorts, stating:
“It is an honor to be part of The Clarks Hotels & Resorts family. I look forward to leveraging my experience to drive operational excellence, optimize revenue strategies, and create exceptional guest experiences. The hospitality industry is all about delivering memorable moments, and I am excited to contribute to the continued success of this esteemed brand”
Strengthening Clarks Hotels & Resorts’ Market Position
The Clarks Hotels & Resorts is known for its commitment to providing world-class hospitality services, and with Rajiv Sas joining as the Area Director – Operations, the brand is poised to achieve new milestones.
With his strategic leadership, innovative mindset, and guest-first approach, Rajiv will play a crucial role in enhancing operational efficiency, fostering a culture of service excellence, and driving sustained business growth for the group.
The Clarks Hotels & Resorts team extends a warm welcome to Rajiv Sas and looks forward to the transformative impact he will bring to the brand.
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