Akash Chaurasia, Front Office Manager at Ramada by Wyndham, Nominated for HCP Front Office Leader Award 2025

Akash Chaurasia, Front Office Manager at Ramada by Wyndham, Nominated for HCP Front Office Leader Award 2025

A Strategic Operations Leader with Over a Decade of Excellence

Akash Chaurasia is an accomplished hospitality manager with a distinguished 12-year career marked by a proven ability to drive operational efficiency and enhance profitability. With a track record that includes a documented 20% increase in operational efficiency under his leadership, he has built a reputation for resolving complex problems and developing innovative strategies. His expertise, honed at premier brands like Hyatt Regency and ITC's WelcomHotel, and now in his role as Front Office Manager at Ramada by Wyndham, has earned him a nomination for the prestigious HCP Front Office Leader Award 2025.

Specialized Expertise in Revenue and Channel Management

A cornerstone of Akash's professional skill set is his advanced proficiency in revenue optimization and digital distribution. He possesses extensive experience in revenue management, online travel agency (OTA) portal management, and channel manager systems such as Stah. His hands-on work with the revenue team at Hyatt Regency to boost daily operations and revenue demonstrates his strategic approach to maximizing profitability through data-driven pricing and inventory control.

Proven Leader in Enhancing Operational Efficiency and Team Performance

Akash has consistently demonstrated a strong aptitude for leading teams and streamlining processes to achieve tangible results. His leadership is evidenced by his successful management of diverse operational facets, from shift management and staff training to handling complex tasks like vendor audits and corporate guest relations. His systematic approach ensures seamless hotel operations, contributing to both enhanced guest experiences and improved bottom-line performance.

International Experience and Multilingual Guest Relations

Adding a unique dimension to his profile, Akash possesses valuable international hospitality experience gained during his tenure in Bahrain. This exposure has equipped him with a global perspective on service standards and operational nuances. Furthermore, his multilingual abilities, including proficiency in English, French, Hindi, and Bengali, enable him to connect with a diverse guest demographic, fostering an inclusive and welcoming environment and boosting the Net Promoter Score (NPS).

Technically Proficient in a Suite of Hotel Management Systems

Akash's operational expertise is supported by his high technical proficiency in all critical hotel software. He is adept with industry-standard Property Management Systems like Opera and IDS, as well as essential tools for billing (Onex, Ecobiliz), reservations (Reserve), and reporting. This comprehensive technical knowledge allows him to oversee all front office functions with accuracy and efficiency, ensuring a smooth and technologically integrated guest journey.

Akash Chaurasia's nomination for the HCP Front Office Leader Award is a recognition of his significant contributions to operational excellence, his strategic acumen in revenue management, and his proven leadership in enhancing team performance and guest satisfaction across both Indian and international hospitality landscapes.