India’s DPDP Act Forces Hotels to Overhaul Contracts Amid Data Liability Concerns

India’s DPDP Act Brings Major Changes to Hotel Contracts

India’s Digital Personal Data Protection (DPDP) Act is creating significant shifts across the hospitality industry, forcing hotels to reassess contracts, vendor agreements, and data-handling responsibilities.

Rising Concerns Over Data Liability

With hotels collecting large volumes of personal guest information, the DPDP Act introduces stricter accountability and liability measures. This has raised concerns among hotel operators about potential penalties, breaches, and compliance risks.

Contract Overhauls Across the Hospitality Sector

Hotels are now working to revise agreements with third-party service providers, technology vendors, and booking platforms to clearly define data ownership, processing duties, and liability in case of misuse or security failures.

Strengthening Data Protection Practices

Beyond contract changes, hospitality businesses are also investing in stronger cybersecurity measures, staff training, and updated privacy policies to meet the Act’s regulatory expectations.

Conclusion

As India’s DPDP Act reshapes the legal landscape, hotels must act quickly to ensure compliance, protect guest information, and reduce liability exposure in an increasingly data-driven hospitality environment.