Jai Upadhyay Appointed Director of Sales & Marketing at Crowne Plaza Lucknow

Crowne Plaza Lucknow, a premier property under IHG Hotels & Resorts, has announced the appointment of Jai Upadhyay as its new Director of Sales & Marketing. With over 14 years of experience in India’s leading hospitality brands, Jai brings with him a strong commercial acumen and a proven ability to drive revenue and brand visibility.

A Track Record of Commercial Success

Jai has previously worked with top-tier hospitality names such as The Leela, ITC Hotels, Lebua, and Hilton, where he played an instrumental role in shaping sales strategies, enhancing brand positioning, and building high-performing teams. His return to IHG marks a significant step forward for the hotel’s growth trajectory in the competitive Lucknow market.

Leading Sales & Marketing Initiatives

In his new role, Jai will lead Crowne Plaza Lucknow’s overall sales and marketing function with a focus on:

Driving revenue growth across segments

Strengthening brand presence in regional and national markets

Building impactful strategic partnerships

Rolling out innovative sales and promotional initiatives

Jai’s collaborative approach and goal-driven mindset align well with Crowne Plaza’s commitment to delivering premium guest experiences backed by strong business performance.

A Message from Jai Upadhyay

“It’s a privilege to be part of Crowne Plaza Lucknow at such a pivotal moment,” said Jai Upadhyay. “I’m excited to contribute to the hotel’s growth and to strengthen its market presence through strategic partnerships and impactful initiatives.”

His appointment reinforces the hotel’s ambition to become the preferred choice for both business and leisure travelers in Uttar Pradesh’s capital city.