Qantas Reverses Decision After Refusing Payout to Passenger Hit by Projectile Vomit

Qantas has reversed its decision after initially refusing compensation to a passenger who was struck by vomit during a flight, following public backlash.

Qantas Reverses Decision After Refusing Payout to Passenger Hit by Projectile Vomit
Qantas aircraft representing the airline’s reversal of a compensation decision following an onboard incident.

Qantas has reversed its position after initially declining compensation to a passenger who was struck by vomit during a flight.

The incident occurred when another traveler became unwell onboard, resulting in what was described as projectile vomiting that affected a nearby passenger. The impacted traveler reportedly sought compensation from the airline for the unpleasant experience.

Qantas initially refused to provide a payout, prompting criticism and public discussion about airline responsibility in handling onboard incidents. Following the backlash, the airline reconsidered its stance and agreed to offer compensation.

Airlines are typically required to manage inflight medical situations and ensure affected passengers receive appropriate assistance. While such incidents are rare, they raise questions about customer service policies and compensation standards in unexpected onboard events.

The case highlights the growing role of public scrutiny in shaping airline responses to passenger complaints.