Ramada Encore Dwarka Expressway Appoints Gaurav Vashisht as General Manager

Ramada Encore Dwarka Expressway has appointed Gaurav Vashisht as General Manager, reinforcing the hotel’s leadership with experienced operational direction aimed at enhancing service quality and strategic performance.

In his new role, Vashisht will oversee all facets of hotel operations including guest services, team performance, quality assurance and commercial execution, ensuring the property’s offerings align with brand standards and evolving market expectations.

Strong leadership at the general manager level is essential in a competitive environment where guest satisfaction, operational efficiency and brand reputation contribute directly to financial outcomes and repeat business.

Vashisht brings a track record of hospitality leadership across full-service and branded hotel environments, where he has led cross-functional teams, driven service improvements and implemented operational strategies that support customer experience and revenue objectives.

The appointment comes as the Dwarka Expressway corridor continues to develop as a key business and lifestyle destination, with increased commercial activity and demand for quality hotel accommodations from corporate travellers, event delegates and leisure visitors.

Hospitality observers note that effective general management includes fostering a customer-centric culture, optimising service delivery and anticipating shifting guest needs — all factors that contribute to strengthening a property’s competitive positioning.

Prior to this role, Vashisht held senior management positions with established hotel brands, where he focused on operational leadership, service excellence and performance optimisation. His experience is expected to support Ramada Encore Dwarka Expressway’s mission to deliver distinctive guest experiences.

Leadership at the hotel emphasised that Vashisht’s appointment aligns with long-term operational objectives, including elevating service standards, enhancing team capabilities and reinforcing the property’s reputation within the regional hospitality landscape.

As General Manager, Vashisht will collaborate with commercial, revenue and guest engagement teams to ensure cohesive execution of strategic initiatives and continuous improvement across all departments.