Sumit Das, Front Office Manager at Royal Bishnu by Bishnu Inn, Nominated for HCP Front Office Leader Award 2025

Sumit Das, Front Office Manager at Royal Bishnu by Bishnu Inn, Nominated for HCP Front Office Leader Award 2025

A Dynamic Leader with Expertise in Pre-Opening and Revenue Strategy

Sumit Das is a highly motivated hospitality professional whose career is marked by rapid promotions and a unique dual expertise in front office operations and corporate revenue management. Currently serving as the Front Office Manager for the pre-opening of Royal Bishnu by Bishnu Inn in Berhampore, his journey from trainee to manager in a short span demonstrates exceptional dedication and skill. His specialized experience in launching new properties and driving profitability has earned him a nomination for the prestigious HCP Front Office Leader Award 2025.

Proven Track Record in Hotel Pre-Opening Operations

A significant and repeated achievement in Sumit's career is his involvement in the launch of new hotels. He has been a key part of pre-opening teams for The Grand Arc Hotel & Convention Centre, The Fern Seaside Luxurious Tent Resort Daman, and now Royal Bishnu by Bishnu Inn. This specialized experience has equipped him with the critical skills to set up departments, implement standard operating procedures from the ground up, and train new teams, ensuring a successful and seamless market entry for each property.

Corporate Revenue Management and E-Commerce Expertise

Sumit possesses a rare and valuable skill set that bridges front-office operations and corporate-level revenue strategy. His tenure as a Senior Revenue Executive at the corporate office of ShriGo Hotels & Resorts provided him with hands-on experience in electronic distribution, dynamic pricing, OTA relationship management, and market trend analysis. This expertise allows him to make data-driven decisions that optimize inventory, manage online rates across multiple channels, and directly enhance the hotel's bottom line.

Rapid Career Progression Demonstrating Leadership and Aptitude

Sumit's career trajectory is a testament to his capability and strong work ethic. He rapidly advanced from a Front Office Trainee and JOT at Hotel Clarks Avadh to supervisory and executive roles, and was recently promoted to Front Office Manager. This consistent and swift progression through the ranks at established and new properties alike underscores his adaptability, leadership potential, and the high value he brings to every organization he works with.

A Leader Fostering Interdepartmental Harmony and Guest Satisfaction

Throughout his various roles, Sumit has consistently emphasized the importance of maintaining strong, collaborative relationships with all other departments. He is skilled in coordinating with housekeeping, F&B, and other major departments to ensure flawless VIP and group arrivals. His focus on resolving guest complaints efficiently and conducting daily room inspections ensures that a high level of customer satisfaction and quality service is consistently delivered.

Sumit Das's nomination for the HCP Front Office Leader Award recognizes his unique blend of hands-on operational leadership and sophisticated revenue management acumen, his proven success in the challenging pre-opening phase of hotels, and his impressive, rapid rise as a promising leader in the hospitality industry.