Poonam Nair, GM of Radisson Resort Hatgad Saputara, Nominated for India’s 50 Best General Managers 2025

Poonam Nair: A Hospitality Leader Redefining Excellence

India’s hospitality industry thrives on strategic leadership, guest service excellence, and operational innovation. One such dynamic leader is Poonam Nair, General Manager of Radisson Resort Hatgad Saputara, whose expertise in hotel operations, sales & marketing, and business expansion has earned her a nomination for India’s 50 Best General Managers 2025.

With over 18 years of experience in the hospitality industry, Poonam has worked with some of the world’s most prestigious hotel brands, including Leela Hotels, InterContinental Hotels Group, Starwood Hotels, and Radisson Hotel Group. Her visionary leadership, ability to drive revenue growth, and expertise in event planning have positioned her as a pioneering force in luxury hospitality.

This nomination is a testament to her exceptional contributions to the industry, guest service innovation, and operational excellence.

Early Life and Educational Background

Poonam Nair holds:

• Bachelor’s Degree in Hotel Management & Catering Operations from Yashwant Rao Chavan Open University, Nashik (2007)
• Diploma in Hotel Management & Catering Technology from Maharashtra State Board of Technical Education (2007)

Additionally, she has attended various workshops and training programs to enhance her industry expertise, including:

• RHG Commercial Workshop
• IHG Solution Selling (4-day workshop)
• Mixology and Whisky Workshops by industry leaders

Her strong educational foundation, combined with global industry training, has played a key role in her successful career in hospitality leadership.

A Distinguished Career in Hospitality Management

With experience across luxury hotels, resorts, and corporate properties, Poonam Nair has successfully led pre-opening projects, revenue optimization strategies, and guest experience programs.

Key Career Milestones

General Manager – Radisson Resort Hatgad Saputara (2024 – Present)

As General Manager of Radisson Resort Hatgad Saputara, Poonam Nair is responsible for:

• Overseeing complete hotel operations, guest services, and revenue management.
• Implementing strategic marketing and sales initiatives to drive bookings and profitability.
• Enhancing guest experiences through customized hospitality programs and events.
• Managing corporate partnerships and MICE (Meetings, Incentives, Conferences, and Exhibitions) tourism strategies.

Vice President Commercial – Radisson Blu Udaipur Palace Resort & Spa (April 2024 – Present)

• Led multi-property hotel operations, including sales, marketing, and financial strategy.
• Developed pricing models and digital marketing initiatives to increase brand visibility.
• Expanded event spaces and introduced high-profile event experiences.

Vice President Sales & Marketing – Radisson Blu Udaipur Palace Resort & Spa (June 2022 – March 2024)

• Boosted revenue growth through innovative branding and marketing strategies.
• Managed sales offices in major cities like Mumbai, Delhi, Ahmedabad, Jaipur, and Hyderabad.

Regional Director of Sales & Marketing – Radisson Blu Udaipur (2019 – 2022)

• Played a key role in increasing the hotel’s revenue from INR 35 Cr to INR 100 Cr in 8 years.
• Developed the events segment, which now accounts for 45% of the hotel's total revenue.

Pre-Opening Team Member – Crowne Plaza (IHG Group) (2012 – 2015)

• Facilitated hotel setup, developed pricing strategies, and positioned the brand in the market.

Hospitality Leadership Roles (2007 – 2012)

• Orchid Hotel, Mumbai – Assistant Food & Beverage Manager
• Westin Mumbai Garden City – Restaurant Manager
• The Leela Kempinski, Mumbai – Assistant Restaurant Manager (JAMAVAR)

Her expertise in hospitality operations, business strategy, and sales leadership has been instrumental in transforming luxury hotels into market leaders.

Radisson Resort Hatgad Saputara – A Luxury Retreat Amidst Nature

Under Poonam Nair’s leadership, Radisson Resort Hatgad Saputara has strengthened its position as a top-tier leisure and wellness resort, offering:

• Scenic luxury accommodations with stunning mountain views.
• Fine dining restaurants, wellness spas, and premium hospitality services.
• State-of-the-art MICE and event spaces for corporate and private gatherings.
• Adventure tourism, cultural experiences, and personalized guest services.

Her strategic approach to guest engagement, revenue growth, and service innovation has helped Radisson Resort Hatgad Saputara remain a premier destination for leisure and corporate travelers.

India’s 50 Best General Managers 2025: A Well-Deserved Nomination

The India’s 50 Best General Managers Award 2025 recognizes professionals who excel in guest service innovation, financial success, and operational management.

Poonam Nair’s nomination highlights her:

• Leadership in Luxury & Business Hospitality – Managing one of Saputara’s top luxury resorts with high industry benchmarks.
• Revenue Growth & Sales Strategies – Implementing market-driven strategies to maximize profitability.
• MICE & Corporate Event Expertise – Organizing high-profile weddings, business conferences, and elite gatherings.
• Brand Expansion & Digital Marketing – Strengthening online visibility and brand positioning for long-term growth.

Awards & Recognitions

• Best Wedding Hotel Award – Today’s Traveller Awards.
• Best Leisure Hotel Award – Hospitality Tourism Awards.
• Best MICE Hotel Award – Travel Tourism Awards.
• Strategic Revenue Growth Award – Radisson Hotel Group.
• Key Contributor in Isha Ambani’s Pre-Wedding Event & G20 Finance Meet.

These awards highlight her outstanding contributions to luxury hospitality, revenue optimization, and high-profile event management.

Poonam Nair: A Hospitality Visionary Shaping the Future

From managing luxury resorts to leading sales & marketing strategies, Poonam Nair’s career is a testament to her leadership, innovation, and operational expertise. Her nomination for India’s 50 Best General Managers 2025 reflects her impact on hospitality excellence, revenue growth, and guest experience transformation.

As she continues to lead Radisson Resort Hatgad Saputara towards greater success, her contributions will inspire future leaders in the Indian hospitality industry.

Also read :- Jaiveer Singh, GM of Clarks Inn, Agra, Nominated for India’s 50 Best General Managers 2025