Rishab Kakkad new FOM at Lemon Tree Premier Delhi Airport

Lemon Tree Premier Delhi Airport has announced the appointment of Rishab Kakkad as Front Office Manager, strengthening its operational leadership team. Kakkad will be responsible for overseeing front office operations, guest service delivery, arrival and departure experiences, team management, and service standards at the property.

Rishab Kakkad in a New Leadership Role at Lemon Tree Premier Delhi Airport

With this appointment, Lemon Tree Premier Delhi Airport has added an experienced hospitality professional to its guest-facing operations team. As Front Office Manager, Kakkad will lead front office functions that directly influence guest satisfaction and operational efficiency. 

The role also involves supporting operational consistency while enhancing the overall guest experience through effective team leadership and front office management practices.

Professional Experience Across Hospitality Brands

Rishab Kakkad brings a background in front office operations and luxury hospitality, developed through assignments with several hotel brands in India. He began his hospitality career with Taj Hotels, where he spent six years working across multiple properties. During this period, he was associated with The President Mumbai, Taj Falaknuma Palace, and Taj Palace New Delhi, gaining exposure to guest relations and front office operations in diverse hospitality environments.

His experience across these properties helped build expertise in guest engagement, service management, and operational coordination, laying the foundation for his subsequent leadership roles within the industry.

Career Progression Through Key Operational Roles

Following his tenure with Taj Hotels, Kakkad joined The Ritz-Carlton Pune as Front Desk Manager, where he further developed his operational leadership capabilities. He later moved to The Imperial New Delhi, serving as Duty Manager and gaining additional experience in managing day-to-day hotel operations and guest-facing functions.

Prior to joining Lemon Tree Premier Delhi Airport, he was associated with The Lalit Jaipur as Assistant Front Office Manager. In that role, he contributed to front office management, guest service delivery, and operational coordination while supporting departmental performance and service quality objectives.

Across these assignments, Kakkad has built expertise in operational management, guest experience enhancement, service excellence, team supervision, and employee development.

Educational Background and Industry Expertise

Rishab Kakkad holds a Bachelor of Hospitality and Hotel Administration from the Institute of Hotel Management Goa. His academic foundation, combined with practical experience across luxury and upscale hospitality environments, has contributed to his understanding of front office operations and guest service management.

Over the course of his career, he has worked in roles that required close coordination with multiple operational departments while maintaining high service standards and guest satisfaction levels.

Focus on Guest Experience and Operations

The appointment reflects Lemon Tree Hotels’ continued focus on strengthening operational leadership across its portfolio. Front office operations remain a critical component of hotel performance, serving as a primary point of interaction between guests and the property.

The appointment marks the latest leadership addition at the property as the hotel continues to focus on service quality and operational excellence within its front office function.