Neha Rawat, GM of Pride Elite, Nominated for India’s 50 Best General Managers 2025

Neha Rawat: A Hospitality Visionary Leading Excellence

The Indian hospitality industry thrives on strong leadership, guest service innovation, and operational excellence. One such leader making a significant impact is Neha Rawat, General Manager of Pride Elite, whose strategic management and expertise in luxury hospitality have earned her a nomination for India’s 50 Best General Managers 2025.

With over 12 years of experience in hotel operations, front office management, sales & marketing, and guest experience enhancement, Neha Rawat has played a key role in team leadership, revenue growth, and brand positioning. Her ability to streamline hotel operations, maximize profitability, and deliver top-tier guest experiences has made her a standout figure in India’s hospitality industry.

This prestigious nomination recognizes her exceptional contributions to hospitality management, brand development, and guest service excellence.

Early Life and Educational Background

Hailing from Tehri Garhwal, Uttarakhand, Neha Rawat pursued her passion for hospitality by completing:
✔ Graduation from Kumaon University (2011).
✔ Diploma in Aviation & Hospitality Management from Frankfinn Institute, Dehradun.
✔ Currently pursuing an MBA from William Carey University, IMTS Noida.

Her solid academic background and industry experience have played a crucial role in shaping her successful career in luxury hospitality management.

A Remarkable Career in Hospitality Management

With extensive experience in luxury hotels, business properties, and wellness retreats, Neha Rawat has successfully managed hotel pre-openings, sales operations, guest satisfaction programs, and brand development.

Key Career Milestones

General Manager – Pride Elite, Haridwar (Sep 2024 – Present)

As the General Manager of Pride Elite, Neha Rawat is leading the hotel’s pre-opening strategy, operations setup, and brand positioning.

🏆 Key Achievements:
✔ Successfully managed the pre-opening phase, ensuring smooth execution and adherence to brand standards.
✔ Led staff recruitment, training, and performance management to establish a high-performing workforce.
✔ Developed and implemented marketing & sales strategies to drive occupancy and revenue.
✔ Ensured compliance with health, safety, and licensing laws, maintaining a safe operational environment.
✔ Focused on sustainability initiatives to align with corporate social responsibility (CSR) goals.

Operations Manager – Modi Yoga Retreat, Rishikesh (Jan 2024 – Aug 2024)

✔ Managed strategic planning, operations management, and team leadership at a premium wellness retreat.
✔ Implemented guest experience programs to enhance satisfaction and repeat business.

Operations Manager – Pride Hotel & Resort, Rishikesh (Nov 2022 – Jan 2024)

✔ Spearheaded pre-opening operations, ensuring smooth setup and brand alignment.
✔ Managed sales, marketing, and revenue planning, boosting the hotel's market position.

Front Office Manager – Amatra by the Ganges, Haridwar (Feb 2017 – Apr 2022)

✔ Oversaw guest services, reservations, and team management, ensuring a high standard of hospitality.

International & Domestic Hospitality Experience

Neha Rawat also held key roles at:
✔ The Javeline Boutique Hotel, Kuala Lumpur, Malaysia (2015-2016) – Pre-opening team.
✔ The Pride Hotel, Pune (2013-2015) – Guest relations & front office operations.
✔ Amanbagh (Aman Resorts), Jaipur (2011-2013) – Luxury guest services & VIP management.
✔ Hotel Ranvas, Nagaur (2010-2011) – Front office administration.

Her global experience in hotel operations, guest relations, and front office management has significantly contributed to her expertise in luxury hospitality.

Pride Elite – A Premier Hospitality Destination

Under Neha Rawat’s leadership, Pride Elite Haridwar is emerging as a top luxury and business hotel, offering:
✔ Elegant accommodations with premium amenities.
✔ Banquet and MICE facilities for corporate and social events.
✔ Fine dining experiences catering to diverse culinary preferences.
✔ Wellness and spiritual retreats, making it a preferred choice in Haridwar.

Her expertise in guest satisfaction, sales strategy, and operational leadership is helping Pride Elite establish itself as a premium hospitality brand.

India’s 50 Best General Managers 2025: A Well-Deserved Nomination

The India’s 50 Best General Managers Award 2025 honors hospitality professionals who excel in guest satisfaction, revenue growth, and operational efficiency.

Neha Rawat’s nomination is based on her:
🏆 Pre-Opening Leadership – Successfully launching Pride Elite with a strong brand foundation.
🏆 Revenue & Profit Optimization – Driving occupancy, sales, and cost control.
🏆 Luxury & Wellness Hospitality Expertise – Managing wellness resorts and premium hotels.
🏆 Team Leadership & Employee Engagement – Building highly motivated and customer-centric teams.

Awards & Recognitions

🏅 Best Pre-Opening GM – Pride Elite Haridwar (2024).
🏅 Hospitality Leadership Excellence Award – Pride Hotels (2023).
🏅 Top 50 Women in Hospitality India (2022).
🏅 Guest Satisfaction Excellence Award – Amatra by the Ganges (2021).

These accolades reflect her commitment to guest satisfaction, operational excellence, and leadership in hospitality.

Neha Rawat: A Trailblazer in Hospitality Leadership

From luxury hotels to wellness resorts and business properties, Neha Rawat’s journey is an inspiring testament to leadership, innovation, and excellence in hospitality. Her nomination for India’s 50 Best General Managers 2025 recognizes her impact on guest experience, revenue growth, and team development.

As she continues to lead Pride Elite towards greater success, her contributions to India’s hospitality sector will inspire future leaders.

Also read :- Vivek Mahajan, GM of Grand Mercure Agra – An Accor Hotel, Nominated for India’s 50 Best General Managers 2025