Tushar Kanti Kar, Executive Housekeeper of Ginger Mumbai Airport, Nominated for HCP Housekeeping Leader Award 2025

Tushar Kanti Kar, Executive Housekeeper of Ginger Mumbai Airport, Nominated for HCP Housekeeping Leader Award 2025

A Versatile Leader in Hospitality Operations

Tushar Kanti Kar is a dynamic and accomplished hospitality professional with over 12 years of extensive experience spanning housekeeping, hotel management, and pre-opening operations. His nomination for the prestigious HCP Housekeeping Leader Award 2025 recognizes his exceptional ability to drive guest satisfaction, achieve financial targets, and lead teams across renowned brands like Taj and Ginger Hotels.

Expertise in Pre-Opening and Large-Scale Operations

A standout feature of Tushar’s career is his involvement in high-stakes pre-opening projects, including his current role as Executive Housekeeper for Ginger Mumbai Airport, a 371-key property. His experience in launching and stabilizing operations—from rooms and public areas to restaurants and banquet halls—showcases his capability to manage complex, large-scale hospitality environments with precision and foresight.

Proven Excellence in Guest Satisfaction and NPS Management

Tushar has consistently demonstrated a strong focus on enhancing guest experiences and improving key performance metrics. He has been directly responsible for driving NPS scores, analyzing guest feedback, and implementing service recovery strategies. His efforts have resulted in impressive achievements, including exceeding hotel targets by 7% and maintaining high cleanliness scores in Medallia and TPAM audits.

Leadership in Training and Operational Standardization

As a Certified Taj Departmental Trainer, Tushar has actively contributed to the development of his teams and the standardization of housekeeping processes. His notable accomplishment of re-writing the Housekeeping SOP for all Ginger Hotels post-COVID-19 highlights his innovative thinking and commitment to adapting operational frameworks to meet evolving industry demands.

Strong Financial and Strategic Acumen

Tushar’s experience extends beyond housekeeping to broader hotel management roles, including Assistant Hotel Manager at Ginger properties in Teligali and Nashik. In these positions, he oversaw budgeting, revenue generation, corporate client relationships, and hiring, demonstrating his ability to contribute holistically to a hotel’s profitability and operational success.

Tushar Kanti Kar’s nomination for the HCP Housekeeping Leader Award 2025 celebrates his strategic leadership, expertise in pre-opening and operational management, and unwavering dedication to elevating service standards. He is a deserving candidate whose contributions continue to shape excellence in the hospitality industry