Carlton City Hotel Singapore Appoints Douglas Glen as General Manager

Carlton City Hotel Singapore Welcomes Douglas Glen as General Manager

Singapore – October 2025 – Carlton City Hotel Singapore is proud to announce the appointment of Douglas Glen as General Manager, marking his return to the hotel after previously leading the team during the challenging pandemic period. His return heralds a new chapter for the hotel as it continues to uphold its legacy of service excellence and innovation.

A Seasoned Leader Returns

Douglas Glen is widely recognized for his exceptional leadership, calm resilience, and unwavering commitment. Since his initial tenure at Carlton City Hotel Singapore, he has expanded his international portfolio with senior roles at renowned hospitality groups. His return positions the hotel to further enhance operational efficiency, guest satisfaction, and strategic growth.

Extensive Global Experience

With over three decades of distinguished hospitality experience, Douglas has held senior positions at premier properties including:

• The Regent Hotel Group, Hua Hin

  
  

• The Royal Cliff Hotels Group, Pattaya

• Steigenberger Riverside Bangkok

• The Landmark Bangkok

• The Landmark London

His deep understanding of Carlton City Hotel Singapore’s culture, team dynamics, and operational standards ensures a seamless transition into his new role.

Leadership Responsibilities

As General Manager, Douglas will oversee all operational and financial aspects of the 386-key upscale business hotel. He will focus on driving strategic growth, enhancing operational performance, and maintaining the hallmark standards of hospitality excellence that guests have come to expect.

A Distinguished Career Path

Born and raised in Scotland, Douglas began his hospitality journey in London after completing his Hotel and Catering studies. His career spans iconic establishments such as Grosvenor House, The Royal Lancaster, The Hyatt Carlton Tower, and The London Hilton on Park Lane.

At The Landmark London, he advanced to Hotel Manager before becoming General Manager at The Landmark Bangkok, where he significantly expanded the hotel’s profitability and brand influence.

Douglas is a St. Julian's Scholar, earned a scholarship at Cornell University, and received an honorary degree from Glion Institute of Higher Education in 2008. He also serves as an honorary member of the 16th Chapter of Eta Sigma Delta, awarded by Les Roches Marbella.

Passion Beyond Hospitality

Outside of work, Douglas is an avid Manchester United fan and enjoys fine dining, music, theatre, rugby, and golf. He is a passionate mentor, committed to nurturing and inspiring the next generation of hospitality professionals.

Looking Ahead

Carlton City Hotel Singapore warmly welcomes Douglas Glen back to the family. Under his leadership, the hotel aims to reach new heights in operational excellence, guest satisfaction, and market positioning, continuing its reputation as one of Singapore’s premier business hotels.