Michael Medeiros Appointed Managing Director at Omni Mount Washington Resort & Spa

Omni Hotels & Resorts is pleased to announce the appointment of Michael Medeiros as Managing Director of the iconic Omni Mount Washington Resort & Spa. With more than three decades of experience in luxury hospitality, Medeiros steps into the role with a commitment to honoring the property’s historic legacy while propelling it into a bold new era of leadership and innovation.

A New Chapter for a Storied Destination

Strategic Leadership at the Forefront

As Managing Director, Michael Medeiros will oversee all aspects of operations, team development, and guest experience at one of New England’s most renowned year-round resorts. His appointment marks a significant chapter in the resort's ongoing evolution, focused on enhancing both the guest journey and the internal culture that supports it.

“At the heart of this role is people-first leadership,” said Medeiros. “Our focus is on building an empowered, collaborative team that reflects the spirit of the White Mountains and delivers consistently exceptional experiences for every guest, every stay.”

Building a Dynamic Leadership Team

Jeff Ludec Named General Manager

One of Medeiros’ first leadership decisions is the promotion of Jeff Ludec to General Manager. Ludec has served as Resort Manager at Omni Mount Washington for nearly three years and brings a strong track record in both operational leadership and guest satisfaction.

His previous experience includes key roles at:

• Ocean Edge Resort & Golf Club in Cape Cod

• Hyatt Hotels in Boston, San Diego, and Beaver Creek

In his new role, Ludec will oversee the resort’s day-to-day operations, ensuring seamless service delivery across lodging, dining, events, and recreation.

Leadership in Ski Operations

These appointments follow the recent promotion of Chris Ellms to General Manager of Ski Operations, reinforcing Omni Mount Washington’s investment in multi-faceted, seasoned leadership across the resort’s core offerings—lodging, wellness, dining, golf, and snow sports.

Michael Medeiros: A Career Rooted in Hospitality Excellence

Before joining Omni Mount Washington, Medeiros served as General Manager of the Omni William Penn Hotel in Pittsburgh, a flagship property in the Omni portfolio. There, he led award-winning operations and guest engagement strategies that elevated the guest experience and team performance.

A Legacy Across Leading U.S. Properties

Medeiros previously spent nearly 30 years with Sonesta Hotels, progressing through various senior leadership roles, including:

• General Manager, Sonesta Fort Lauderdale

• General Manager, Sonesta Boston

• Regional roles supporting hotel performance and pre-opening efforts across the U.S.

His leadership is known for combining operational precision with strategic team-building, a style that aligns seamlessly with Omni’s brand values of warmth, authenticity, and local connection.

Continuing a Legacy in Bretton Woods

Elevating Guest Experiences Through People and Place

Located in the heart of New Hampshire’s White Mountains, the Omni Mount Washington Resort & Spa is a beloved destination known for its timeless grandeur, year-round activities, and immersive spa and wellness offerings.

Under Medeiros’ leadership, the resort is set to strengthen its position as:

• A top-tier luxury escape for both leisure and group travelers

• A leader in sustainable, seasonal resort experiences

• A collaborative workplace culture rooted in hospitality excellence

With its historic charm and modern-day amenities—including ski trails, golf courses, a world-class spa, and expansive event venues—the resort continues to serve as a cornerstone of Omni’s commitment to delivering exceptional, destination-driven experiences.

Conclusion

The appointment of Michael Medeiros as Managing Director ushers in a new era of leadership at Omni Mount Washington Resort & Spa. Backed by a proven record in hotel management and team development, Medeiros is poised to guide the iconic New Hampshire resort into its next phase of growth and guest excellence.

Supported by newly appointed General Manager Jeff Ludec and Ski Operations leader Chris Ellms, the resort’s strengthened leadership team is set to shape a future that honors tradition while embracing innovation—making Omni Mount Washington an even more compelling destination for guests and associates alike.