Sandeep Chand Kumai: A Visionary Leader in Luxury Hospitality
The Indian hospitality industry continues to evolve, driven by innovative leaders who enhance guest experiences, operational efficiency, and business profitability. Among these leaders is Sandeep Chand Kumai, General Manager of The Orlov Hotel, Panipat, whose strategic leadership and expertise in hotel management have earned him a nomination for India’s 50 Best General Managers 2025.
With a career spanning over 20 years, Sandeep Chand Kumai has successfully managed luxury hotels, fine-dining restaurants, banqueting operations, and multi-property hospitality businesses. His deep understanding of guest service, revenue growth, and brand building has positioned The Orlov Hotel as one of Panipat’s most prestigious business hotels.
This nomination recognizes his commitment to operational excellence, innovative guest service strategies, and team leadership in the hospitality industry.
Early Life and Educational Background
Born in Uttarakhand, India, Sandeep Chand Kumai developed a strong passion for hospitality and culinary arts early in his career.
Educational Qualifications
✔ Hotel Management Certification – Specializing in Food & Beverage Operations and Culinary Arts
✔ High School & Intermediate Education – Achieved 65% overall
✔ Advanced Training in Sales Strategies, Cost Management & SOP Development
His strong academic foundation in hospitality, combined with hands-on industry experience, has played a crucial role in shaping his successful career in luxury hospitality management.
A Remarkable Career in Hospitality Management
Sandeep Chand Kumai’s hospitality journey spans luxury hotels, business properties, and fine-dining establishments. His expertise includes pre-opening project management, revenue optimization, F&B innovations, and guest experience strategies.
Key Career Milestones
General Manager – The Orlov Hotel, Panipat (Nov 2023 – Present)
As General Manager of The Orlov Hotel, he oversees a 4-star luxury business hotel, managing:
✔ 60 premium rooms & suites
✔ Three banquet halls for large-scale corporate & wedding events
✔ Terrace Sky Lounge (150 covers)
✔ Fine-dining restaurant (80 covers)
✔ Premium Bar (150 covers)
✔ Conference Hall for 50-60 guests
🏆 Key Achievements:
✔ Successfully positioned The Orlov Hotel as a top business & leisure destination in Panipat.
✔ Implemented guest experience strategies, increasing online ratings & customer loyalty.
✔ Optimized revenue management, reducing operational costs while improving profitability.
✔ Led high-end banqueting services, establishing the hotel as a preferred wedding & event venue.
General Manager – The Singnet Royale Hotel, Bhatinda (April 2023 – Oct 2023)
✔ Managed 35 keys, three banquet halls, a terrace bar, and a fine-dining restaurant.
✔ Strengthened local corporate partnerships, increasing long-stay bookings.
General Manager – Red Table Group of Restaurants, Saudi Arabia (Aug 2021 – March 2023)
✔ Led two high-end restaurant branches in Dammam, Saudi Arabia, specializing in Indian, Chinese, Italian, and Continental cuisines.
✔ Enhanced guest engagement & brand recognition, driving 20%+ revenue growth.
Assistant General Manager – Hotel Awana, Chhattisgarh (Nov 2018 – Sep 2019)
✔ Focused on guest experience strategies, sales growth, and F&B service enhancement.
Operations Manager – The Family Kingdom Hotel, Faridabad (April 2018 – Nov 2018)
✔ Spearheaded pre-opening operations, staffing, and brand positioning.
Corporate Chef & F&B Manager – Various Restaurants & Hotels
Prior to his leadership roles, Sandeep Chand Kumai built a strong culinary and food & beverage background, working with:
✔ Namat Health Kitchen, Bahrain & Saudi Arabia – Corporate Chef (2019-2021)
✔ Hotel Akash, Faridabad – Executive Chef (2016-2017)
✔ LeRoi Hotel, Haridwar – Executive Chef (2014-2016)
✔ Hong Kong Restaurant, Gurugram – CDP Chef (2008-2011)
His vast experience in F&B and guest service excellence has contributed significantly to his success as a hospitality leader.
The Orlov Hotel Panipat – A Luxury Business & Event Destination
Under Sandeep Chand Kumai’s leadership, The Orlov Hotel has become a preferred choice for corporate travelers, event planners, and wedding guests, offering:
✔ Luxury accommodations with modern amenities.
✔ Business & conference facilities for MICE tourism.
✔ High-end dining, bars, and terrace lounges.
✔ Exclusive banqueting services for weddings & events.
His strategic approach to guest satisfaction, brand positioning, and operational efficiency has strengthened The Orlov Hotel’s reputation in the market.
India’s 50 Best General Managers 2025: A Well-Deserved Nomination
The India’s 50 Best General Managers Award 2025 recognizes hospitality professionals who excel in guest satisfaction, financial success, and industry innovation.
Sandeep Chand Kumai’s nomination highlights his:
🏆 Luxury Hospitality & Guest Experience Leadership – Creating top-tier guest engagement programs.
🏆 Strategic Business Growth & Profitability – Enhancing hotel revenue streams & cost control.
🏆 Event & Banqueting Expertise – Managing high-end wedding & corporate event operations.
🏆 Culinary & F&B Innovations – Driving creative menu concepts & dining experiences.
Awards & Recognitions
🏅 People’s Choice Biography Award 2024 by Hospitality Career Profile.
🏅 Best Business Hotel – The Orlov Hotel Panipat (2024).
🏅 F&B Innovation Leader – Red Table Group, Saudi Arabia (2022).
🏅 Top Hospitality Professional – The Singnet Royale, Bhatinda (2023).
🏅 IHG Certified Hospitality Leader – Talent & Strategy Development Training.
These accolades reflect his expertise in hospitality management, guest satisfaction, and revenue optimization.
Sandeep Chand Kumai: A Trailblazer in Hospitality Leadership
From luxury hotels to multi-property management, Sandeep Chand Kumai’s journey is an inspiration for the industry. His nomination for India’s 50 Best General Managers 2025 recognizes his excellence in guest service, business development, and event hospitality.
As he continues to lead The Orlov Hotel to greater heights, his impact on India’s hospitality sector will inspire future industry leaders.
Also read :- Binit Kumar Tripathi, GM of Ramada By Wyndham Gorakhpur, Nominated for India’s 50 Best General Managers 2025
