Novotel Bhopal Welcomes Pankaj Adhikari as Duty Manager

Novotel Bhopal has strengthened its leadership team with the appointment of Pankaj Adhikari as Duty Manager – Front Office, as the hotel prepares for its pre-opening phase.

Bringing over four years of hospitality experience, Pankaj has developed expertise in front office operations, guest relations, team management, and hotel technology solutions including Opera Cloud PMS. His experience across luxury, lifestyle, and business hospitality segments positions him well to support Novotel Bhopal’s operational excellence and guest experience goals.

Before joining Accor, Pankaj served as Assistant Manager – Front Office at The Lalit Suri Hospitality Group, Mumbai, where he managed operations for a 389-key property. He previously worked as a Front Office Executive with The Lalit, contributing to guest service excellence and operational efficiency.

His hospitality journey also includes experience as Front Office Supervisor at SUJÁN, Jaisalmer, known for its luxury experiential hospitality, along with guest relations leadership roles at Encalm Hospitality Pvt. Ltd. at IGI Airport, New Delhi. He began his professional journey with an industrial training experience at Taj Hotels, Lucknow.

In his new role at Novotel Bhopal, Pankaj will oversee front office operations, enhance guest engagement, support team performance, and contribute to creating seamless experiences for guests.

His appointment reflects Novotel Bhopal’s commitment to building a strong leadership team as the property moves closer to delivering Accor’s signature hospitality standards in the region.