Manuj Bahl: A Hospitality Visionary Recognized for Excellence
The Indian hospitality industry thrives on leadership, innovation, and a commitment to
exceptional guest experiences. One such leader making a mark in the industry is
Manuj Bahl, the
General Manager of Howard Johnson By Wyndham, Udaipur. With over
23 years of experience, Manuj Bahl has been
nominated for India’s 50 Best General Managers 2025, a prestigious honor recognizing his
outstanding leadership, operational expertise, and contributions to luxury hospitality.
From
leading luxury resorts and high-end hotels to
overseeing multi-property operations, Manuj Bahl has consistently
delivered excellence in hospitality management. His ability to
drive revenue growth, optimize guest satisfaction, and implement strategic business models has set him apart as a
top hospitality leader in India.
This nomination is a
testament to his dedication, expertise, and passion for the hospitality industry, making him a well-deserving candidate for this prestigious recognition.
Early Life and Educational Background
Manuj Bahl’s journey into hospitality began with a
Bachelor’s degree in Hotel Management (BHM) from Srinivas College of Hotel Management, Mangalore University (2001). His
academic foundation in hospitality management, combined with his
fluency in multiple languages (English, Hindi, Urdu, Punjabi, Dogri, and French), helped him build a
global perspective on hospitality and guest service.
From his early years, he displayed a
passion for excellence in customer service, which later became a defining characteristic of his professional journey.
A Distinguished Career in Hospitality Management
With over
23 years of experience, Manuj Bahl has held
leadership positions across luxury hotels, casino resorts, and international hospitality brands. His career trajectory reflects his
expertise in operations, revenue management, guest relations, and business development.
Early Career and Growth in the Industry (2001-2013)
- Leela Palace, Bangalore (2001-2005) – Started as a Front Desk Associate, mastering concierge services and guest experience management.
- Grand Hyatt Mumbai (2005-2009) – Served as an Assistant Front Office Manager, contributing to the hotel's prestigious Les Clefs d’Or Award for excellence in guest services.
- New Africa Hotel & Casino, Tanzania (2009-2010) – Led front office and sales operations for a 105-key casino hotel, gaining international hospitality experience.
- Four Points by Sheraton, Pune (2010-2012) – Managed pre-opening front office operations for a 252-key property, ensuring seamless hotel launch.
- Kempinski Delhi (2012-2013) – Front Office Manager at India’s first Kempinski property, overseeing guest check-in/check-out, reservations, and customer service operations.
Transition to Senior Leadership (2013-Present)
The Khyber Himalayan Resort & Spa, Gulmarg (2013-2015)
- As Executive Assistant Manager (EAM), he led operations at India’s premier luxury ski resort.
- Key Achievements:
- Helped win the World Luxury Hotel Awards (WLHA).
- Designed exclusive dining experiences, enhancing the resort’s reputation.
- Strengthened financial performance through strategic budgeting and cost control.
Radisson Candolim, Goa (2015-2017)
- Spearheaded the strategic rebranding of Victor Exotica as Radisson Candolim, boosting market presence.
- Won Trinity Awards for Radisson Goa Candolim.
The Avenue Calangute, Goa (2017-2019)
- Led the pre-opening and operations of a 130-key hotel, ensuring smooth project execution.
Shipra Hospitality Pvt Ltd, Noida (2019-2021)
- Oversaw multiple hotels and retail operations, managing properties in Noida and Mussoorie.
Cluster General Manager – Nile Hospitality, Udaipur (2021-Present)
- Currently serving as Cluster General Manager for Howard Johnson By Wyndham Udaipur and four other properties under Wyndham Hospitality.
- Leading a five-property portfolio, overseeing Ramada Encore, Days Inn, and Wyndham Garden.
- Managing financial performance, sales strategies, and customer satisfaction metrics.
Howard Johnson By Wyndham Udaipur – A Benchmark in Hospitality
Under Manuj Bahl’s leadership,
Howard Johnson By Wyndham, Udaipur has established itself as a
leading luxury hotel in Rajasthan. The property is known for:
✔
Top-tier guest experiences and high ratings on travel platforms.
✔
Premium dining and hospitality services.
✔
A focus on sustainable tourism and eco-friendly hospitality.
His
visionary approach has helped
elevate the property’s reputation, making it one of the
most sought-after stays in Udaipur.
India’s 50 Best General Managers 2025: A Well-Deserved Nomination
The
India’s 50 Best General Managers Award 2025 recognizes hospitality leaders
who redefine service excellence and operational efficiency. Manuj Bahl’s nomination reflects his
impact on the industry, particularly in:
🏆
Multi-property leadership – Managing five properties under Wyndham Hospitality.
🏆
Revenue growth & financial management – Driving profitability through
strategic planning.
🏆
Guest experience & brand building – Maintaining
high customer satisfaction ratings.
His
strong industry presence and commitment to innovation make him a
leading figure in Indian hospitality.
Awards & Recognitions
Manuj Bahl has received
several prestigious awards for his contributions:
🏅
World Luxury Hotel Awards – The Khyber Himalayan Resort & Spa.
🏅
Trinity Awards – Radisson Goa Candolim.
🏅
Wyndham 2022 Best of Awards – Howard Johnson by Wyndham.
🏅
Indian Hospitality Excellence Awards 2023 Recipient.
🏅
GoIbibo Traveller’s Review Award 2022.
These accolades reflect
his excellence in guest service, hotel management, and leadership in hospitality operations.
Personal Life and Leadership Philosophy
Apart from his professional achievements,
Manuj Bahl believes in creating a strong hospitality culture based on:
✔
Empowering teams and fostering leadership.
✔
Delivering exceptional guest experiences through innovation.
✔
Building long-term relationships with guests, partners, and stakeholders.
He is a
founding member of the Concierge Association of India and continues to contribute to
industry growth and mentorship.
Manuj Bahl: A True Hospitality Leader
From his
early days at Leela Palace Bangalore to managing a multi-property portfolio in Udaipur,
Manuj Bahl’s journey is a testament to hard work, passion, and excellence in hospitality. His nomination for
India’s 50 Best General Managers 2025 is well-earned and reflects his
dedication to transforming the industry.
As he continues to drive
hospitality innovation and guest satisfaction, his impact on the Indian hospitality sector will be felt for years to come.
Also read:-
Amit Mukherjee, GM of Pushkara Sarovar Portico, Nominated for India’s 50 Best General Managers 2025