Noormahal Palace Karnal Appoints Mahesh Singh Jasrotia as General Manager

Noormahal Palace Karnal has appointed Mahesh Singh Jasrotia as General Manager, strengthening the hotel’s leadership with seasoned operational expertise and strategic direction.

In his new role, Jasrotia will oversee all aspects of hotel operations, including service delivery, team performance, guest satisfaction and commercial strategy, reinforcing the property’s positioning in the competitive luxury and heritage hospitality segment.

Strong leadership at the General Manager level is increasingly essential in today’s market, where guest expectations, operational efficiency and brand differentiation play a central role in a hotel’s ability to drive performance and loyalty.

Jasrotia brings extensive experience in hospitality management, with a track record of leading multi-disciplinary teams and driving operational improvements in both full-service and heritage hotel environments. His background equips him to navigate the complexities of guest experience leadership, service consistency and revenue optimisation.

The appointment comes at a time when heritage and experiential stays have seen renewed interest, with travellers seeking unique cultural stays that balance tradition with modern comfort. As General Manager, Jasrotia will focus on enhancing guest experiences that resonate with both domestic and international guests.

Prior to joining Noormahal Palace Karnal, Jasrotia held leadership roles where he was responsible for operational excellence, staff development and elevating service standards in upscale properties. His expertise is expected to contribute directly to the hotel’s operational goals and brand reputation.

Leadership at Noormahal Palace Karnal emphasises that strategic on-ground leadership will be vital in driving future growth, strengthening service quality and supporting expanded market visibility for the heritage property.

As General Manager, Jasrotia will work closely with commercial, operations and guest engagement teams to implement initiatives designed to elevate guest satisfaction, strengthen loyalty and optimise performance across all departments.