Shamoyel Ozair Elevated to Associate Director of Rooms and Sustainability at Fairmont Mumbai

MUMBAI, Maharashtra — Fairmont Mumbai has elevated Shamoyel Ozair to Associate Director of Rooms and Sustainability, expanding his responsibilities to cover both Fairmont Mumbai and Roswyn, A Morgans Originals Hotel.

Ozair has been part of the Fairmont Mumbai team since its pre-opening phase and previously served as Director of Housekeeping and Sustainability at the property.

Shamoyel Ozair Brings 16 Years of Luxury Rooms and Sustainability Experience

Ozair's career includes over seven years at Fairmont Jaipur, where he progressed from Assistant Housekeeping Manager to Executive Housekeeper, managing large-scale operations and sustainability programmes. He has also held key roles at The Leela Mumbai and The Leela Palace New Delhi.

He was part of the pre-opening teams at Raffles Udaipur, Raffles Jaipur and Fairmont Mumbai, giving him direct experience across multiple luxury hotel launches.

Industry Awards Recognise His Contribution to Housekeeping Leadership

Shamoyel Ozair received the Housekeeping Person of the Year at the Accor India Hotel Awards 2018, Executive Housekeeper of the Year — North at the IHE Excellence Awards 2020 and was named Runner-Up at the BW Hotelier Awards 2023.

New Role Covers Rooms, ESG and Brand Standards Across Two Properties

In his expanded role, Ozair will oversee rooms division operations, housekeeping, laundry, guest service standards and sustainability initiatives across both properties. He will also lead ESG goals, operational efficiency and luxury brand standard compliance.

Rajiv Kapoor, General Manager of Fairmont Mumbai and Roswyn, commented on the elevation. "His dedication, operational expertise and strong focus on guest experience and sustainability have played an integral role in the hotel's journey since pre-opening. We look forward to his continued leadership as we strengthen our commitment to exceptional hospitality and responsible luxury," Kapoor said.

Ozair Sets Out His Vision for the Expanded Role

"Luxury hospitality today goes beyond delivering exceptional service; it is about creating meaningful guest experiences while embracing responsible and sustainable practices," Ozair said. "I look forward to continuing to enhance our guest experience, strengthen operational excellence, and further our sustainability commitments as we continue to establish Fairmont Mumbai as one of the city's leading luxury hospitality destinations."

Source: Official announcement, Fairmont Hotels and Resorts.

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