Sheetal Sethi Joins Eight Continents Hotels as Regional Operations Manager

Sheetal Sethi Appointed as Regional Operations Manager at Eight Continents Hotels and Resorts

Eight Continents Hotels and Resorts has announced the appointment of Sheetal Sethi as its new Regional Operations Manager. With a career spanning over two decades in the global hospitality industry, Sheetal brings a reputation built on excellence, innovation, and impactful leadership.

A Career Marked by Global Expertise

Sheetal has successfully managed complex operations across India, Africa, and Indonesia, driving service excellence and operational success at leading hospitality brands including Marriott, Radisson Blu, and Plataran Indonesia. Her strategic approach to operations, combined with a sharp focus on revenue management and guest service, has consistently delivered strong business outcomes and elevated service standards.

She has led critical initiatives for large-scale global events like the G20 Summit and ASEAN meetings, and has played a key role in transforming hotel properties into award-winning benchmarks of hospitality excellence.

People-Centric Leadership & Operational Vision

Throughout her journey, Sheetal has demonstrated people-first leadership, building high-performing teams and aligning operational practices with brand standards. In her previous roles as General Manager and Director of Operations, she has spearheaded major business turnarounds and led successful integrations that boosted guest satisfaction and sustained profitability.

Her impressive credentials in Rooms Division, Revenue Management, and Leadership reflect her commitment to continuous learning and excellence.

Leading with Purpose

Sheetal’s story is one of passion, precision, and purpose. Her ability to blend operational detail with strategic foresight makes her a powerful asset in the world of upscale hospitality. At Eight Continents Hotels and Resorts, she is set to continue her mission of inspiring teams, redefining guest experiences, and delivering lasting impact through innovative leadership.