Susan Nonthawilai joins Meliá Pattaya Hotel as the new YHI Spa Manager

Meliá Pattaya Hotel has announced the appointment of Susan Nonthawilai as its YHI Spa Manager

A seasoned wellness professional with over a decade of hospitality experience, Susan brings deep expertise and a passion for spa operations and team leadership.

Thai national Susan Nonthawilaijoins the new hotel that opened February 14 this year in vibrant Pattaya, a short drive from Bangkok on the Gulf of Thailand’s east coast, after working at InterContinental Pattaya Resort where she was the spa manager from 2020.

She launched her career as a spa receptionist at Sheraton Pattaya Resort in 2013. She was promoted to spa supervisor at InterContinental Pattaya Resort in 2015 before becoming the resort’s assistant spa manager in 2018.

Susan oversees the daily operations of Meliá Pattaya Hotel’s YHI Spa and leads her team to achieve high standards of service and drive revenue growth.

“Susan is an exceptional operator who started her career right here in Pattaya and steadily rose through the ranks due to her unwavering dedication and results-oriented approach,” said Meliá Pattaya Hotel’s General Manager, Javier Gimeno. “She has hit the ground running, opening our signature YHI Spa with a second-to-none spa menu delivered by a motivated team amid a serene, welcoming environment.”

“Leading YHI Spa is an incredible opportunity to leverage my expertise in spa management, guest service and business development to establish our spa as a go-to in Pattaya,” Susan Nonthawilai added.