Mohanraj Nambiar: Mastering Luxury Service Through Leadership – HCP F&B Leader Award 2025 Nominee
Mohanraj Nambiar, F&B Manager at Welcomhotel Dwarka by ITC Hotels, is nominated for the HCP F&B Leader Award 2025. Discover his luxury service journey.
Munni Khatun 
Meet Mohanraj Nambiar – F&B Manager at Welcomhotel Dwarka, ITC Hotels
Mohanraj Nambiar, currently serving as Food and Beverage Manager at Welcomhotel Dwarka by ITC Hotels, is a hospitality powerhouse with more than 15 years of luxury hotel experience. His nomination for the People’s Choice – HCP F&B Leader Award 2025 honors a journey steeped in refinement, innovation, and operational brilliance.
Having worked with India’s most iconic hotels—ITC Maurya, Taj Hotels, Radisson Blu, and more—Mohanraj brings an unmatched ability to create high-impact guest experiences while optimizing business results. At Welcomhotel Dwarka, he oversees multi-outlet operations, including restaurants, banquets, bars, and in-room dining, leading large teams and strategic planning efforts with confidence and composure.
During his tenure as Asst. F&B Manager at ITC Maurya, Mohanraj spearheaded operations for globally renowned restaurants such as Bukhara, Dum Pukht, and Ottimo, and played a key role in launching revenue-generating initiatives like Gourmet Couch and Takeaway by ITC during the pandemic.
His leadership journey includes transforming guest ratings and outlet reputations:
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Elevated Pavilion’s TripAdvisor rank from #39 to #24
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Took The Great Kabab Factory at Radisson Blu from #72 to the Top 10 in Delhi NCR
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Delivered INR 2.4 Cr revenue in 5 days during the World Economic Forum at Taj Palace
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Received multiple TripAdvisor Certificates of Excellence
Mohanraj’s expertise spans guest service recovery, SOP development, wine and beverage service, cost control, digital marketing collaborations, and training programs. He is also a certified Departmental Trainer, having conducted over 450 hours of structured F&B training in just one year.
From fine dining to butler services for VIP guests at Taj Umaid Bhawan Palace and Taj Rambagh Palace, his attention to detail and commitment to Tajness have shaped the careers of countless hospitality professionals under his mentorship.
He holds a Postgraduate Diploma (MBA) in Sales & Marketing, along with a specialization in F&B Operations from AHLEI, and a Bachelor’s in International Hospitality & Hotel Administration from ITM Mumbai.
Fluent in English, Hindi, Marathi, and Malayalam, Mohanraj is respected as a mentor, innovator, and refined hotelier who understands both service philosophy and business acumen.
