Shivam Singh Appointed Marketing & PR Manager at Welcomhotel Dwarka
Welcomhotel by ITC Hotels Dwarka appoints Shivam Singh as Marketing and PR Manager to lead brand communications and guest engagement strategy.
Punita Thakur 
Welcomhotel by ITC Hotels, Dwarka, New Delhi has appointed Shivam Singh as Marketing and Public Relations Manager, strengthening its leadership in brand communications and guest engagement. Shivam Singh joins the property with prior experience across multiple hospitality brands, bringing expertise in marketing strategy, public relations, and digital engagement.
Shivam Singh to Lead Marketing and Public Relations Manager at Welcomhotel Dwarka
In his new role, Shivam Singh will oversee the hotel’s integrated marketing communications and public relations initiatives. His responsibilities include managing brand positioning, developing marketing campaigns, and driving guest engagement strategies aligned with the property’s business and service objectives.
Shivam Singh will also focus on enhancing media relations, strengthening digital storytelling, and leading brand collaborations. The role places him at the center of communication strategy, ensuring consistency across marketing channels while supporting the hotel’s visibility in both business and leisure segments.
Focus on Brand Positioning and Guest Engagement
At Welcomhotel Dwarka, Singh’s mandate includes elevating the property’s presence in the competitive Delhi hospitality market. He will work on building targeted campaigns and strengthening the hotel’s positioning as a destination for business travel, leisure stays, and experiential hospitality.
Shivam Singh's responsibilities extend to managing reputation, executing event marketing initiatives, and aligning communication strategies with evolving guest expectations. By integrating digital platforms with on-ground engagement, the role is expected to support broader brand objectives.
Professional Background in Hospitality Marketing
Shivam Singh brings extensive experience in hospitality marketing and communications, having worked with several established brands. Prior to this appointment, he held roles at Radisson MG Road, New Delhi, Marriott APEC, ZAFFRAN at Renaissance Lucknow, and Holiday Inn.
Across these roles, he gained exposure to brand building, public relations, digital marketing, and event-led campaigns. His experience includes managing marketing functions across different formats, contributing to guest engagement and brand visibility.
This background has equipped him with a practical understanding of both operational marketing and strategic communication within the hospitality sector.
Leadership Perspective on the Appointment
This transition is one of several key hotel appointments in India this quarter, highlighting a trend of robust growth within the ITC Hotels portfolio.
Nishant Negi
Nishant Negi, General Manager, Welcomhotel By ITC Hotels, Dwarka, New Delhi, said: “We are delighted to welcome Shivam Singh to the Welcomhotel family. His expertise in hospitality marketing and public relations will play an important role in strengthening our brand presence and driving meaningful engagement with our guests and partners. We look forward to his contribution in shaping impactful marketing initiatives for the property.” Commenting on his new role,
Shivam Singh, Marketing and Public Relations Manager, Welcomhotel By ITC Hotels, Dwarka, New Delhi, said: “I am excited to join Welcomhotel By ITC Hotels, Dwarka, New Delhi, a brand known for its legacy of responsible luxury and exceptional guest experiences. I look forward to building innovative marketing and communication strategies that further elevate the hotel’s positioning and connect with modern travellers in meaningful ways.”
Supporting Brand Strategy in a Competitive Market
The appointment reflects the property’s focus on strengthening its marketing leadership as part of its broader operational strategy. With increasing competition in urban hospitality markets, integrated marketing and public relations functions play a critical role in driving visibility and business performance.
Welcomhotel by ITC Hotels, Dwarka continues to position itself within the segment through a combination of brand-led initiatives and guest-focused experiences. The addition of a dedicated marketing and PR leader aligns with the property’s approach to structured growth and consistent communication.
