Ivette Davalos appointed as DOSM at Kimpton EPIC Hotel in Miami

Kimpton EPIC Hotel in Miami has appointed Ivette Davalos as Director of Sales & Marketing, assigning her responsibility for leading the property’s commercial strategy across sales, marketing, and revenue functions. This marks her return to the hotel. She was previously part of the opening team and brings deep familiarity with the property’s market positioning.

Ivette Davalos to Lead Commercial Strategy at Kimpton EPIC.

In her new role, Davalos will oversee the hotel’s overall commercial direction, including sales planning, marketing execution, and revenue generation strategies. Her mandate includes strengthening the hotel’s position within Miami’s competitive luxury hospitality segment while driving performance across group, leisure, and event business segments.

She will also focus on developing partnerships and implementing campaigns aimed at enhancing brand visibility and market reach. Working closely with the leadership team, her responsibilities include aligning commercial initiatives with guest experience objectives and ensuring consistency in brand representation.

Returns to Property with Prior Operational Experience

Davalos’ appointment represents a return to Kimpton EPIC Hotel, where she was part of the original opening team. During her initial tenure, she spent nine years contributing to the development of the hotel’s identity and positioning within the Miami market.

This prior association provides her with operational familiarity and an understanding of the property’s evolution, supporting continuity in leadership and strategic direction. Her return is aligned with the hotel’s objective of reinforcing its commercial framework through experienced leadership.

Experience Across Miami Luxury Hospitality Market

With extensive experience in the Miami hospitality sector, Davalos brings a background in managing sales and marketing operations within luxury and lifestyle hotel environments. Her approach focuses on structured commercial planning, partnership development, and targeted market positioning.

Most recently, she served as Director of Sales & Marketing at The National Hotel Miami Beach, where she worked for eight years. In that role, she led initiatives across sales, marketing, and partnerships, contributing to the property’s positioning within the luxury, lifestyle, and events segments.

Her experience includes managing demand across multiple business segments, coordinating with cross-functional teams, and driving strategies aimed at improving visibility and revenue performance.

Focus on Market Positioning and Guest Engagement

At Kimpton EPIC Hotel, Davalos will focus on strengthening the property’s positioning within Miami’s luxury hospitality landscape. Her responsibilities include refining market segmentation strategies, enhancing brand messaging, and ensuring that campaigns reflect the city’s dynamic cultural environment.

Her role also involves supporting guest engagement through coordinated marketing and sales efforts, ensuring that offerings align with both local and international demand patterns. The integration of commercial strategy with guest experience remains a key aspect of her responsibilities.

Company Context and Market Presence

Kimpton EPIC Hotel is part of IHG Hotels & Resorts’ luxury and lifestyle portfolio and operates within downtown Miami. The property is positioned as a design-led hotel with a focus on waterfront experiences, dining, and social offerings.

The appointment of Davalos aligns with the company’s focus on strengthening leadership across key commercial functions to maintain competitiveness in a market characterised by strong demand and evolving guest expectations. Her local market knowledge and previous association with the property are expected to support operational continuity and strategic alignment.

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