Barbara Göttling appointed New GM by Mandarin Oriental of Munich Hotel

Munich, Germany: Mandarin Oriental Hotel Group has appointed Barbara Göttling as General Manager of Mandarin Oriental, Munich, effective May 2026. She succeeds Marc Epper and brings over two decades of international luxury hospitality experience to the role, having most recently led Mandarin Oriental, Prague.

Barbara Göttling as General Manager at Mandarin Oriental, Munich

In her new role, Göttling will lead the overall strategic direction of Mandarin Oriental, Munich, one of the brand’s flagship European properties. Her responsibilities include overseeing operations, enhancing guest experience, and strengthening the hotel’s engagement with the local market.

The appointment marks a leadership transition at the Munich property, where she takes over from Marc Epper. The hotel continues to play a key role within the group’s European portfolio.

Focus on Strategy and Guest Experience

Barbara Göttling’s mandate includes aligning operational performance with the brand’s global standards while maintaining the hotel’s established reputation in Germany’s luxury hospitality market. She is expected to focus on service delivery, cultural alignment, and guest-centric initiatives.

Commenting on her appointment, Göttling said she aims to build on the hotel’s legacy while reinforcing its identity as a destination that reflects both local culture and the brand’s Asian heritage.

Extensive International Hospitality Experience

Born in Vienna, Barbara Göttling has accumulated more than 20 years of experience across global hospitality markets. Prior to her new role, she served as General Manager of Mandarin Oriental, Prague, where she was involved in strategic positioning and development initiatives.

Her career includes senior leadership roles across sales, marketing, and operations with international hotel groups such as Hyatt and Accor. This cross-functional experience has contributed to her expertise in managing luxury hospitality operations and driving performance.

Industry Engagement and Leadership Initiatives

In addition to her operational responsibilities, Göttling is actively involved in mentoring initiatives and programmes supporting women in the hospitality industry. Her engagement reflects broader industry efforts to strengthen leadership diversity and talent development.

Her appointment comes as Mandarin Oriental Hotel Group continues to reinforce leadership across its global portfolio, with a focus on maintaining service standards and operational consistency across key markets.

Property and Brand Context

Mandarin Oriental, Munich has been a significant property within the group’s European portfolio for nearly 25 years. As one of the brand’s early establishments in the region, it has contributed to Mandarin Oriental’s positioning in the luxury segment across Europe.

The hotel remains a prominent asset in Munich’s hospitality landscape, catering to both international and domestic travellers. Göttling’s leadership is expected to continue aligning the property with the group’s global brand standards while maintaining its established market position.

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