Radhika Mathur appointed Marketing Director at St. Regis Mumbai

The St. Regis Mumbai has announced the appointment of Radhika Mathur as its new Director of Marketing and Communications. In this pivotal leadership role, Mathur will spearhead the hotel’s brand evolution, overseeing public relations and digital strategy to further cement the property's status as Mumbai’s premier luxury destination.

Role and Strategic Responsibilities as Director MARCOM

In her new role, Mathur will lead integrated marketing and communications efforts for the property, including brand development, media relations, and digital strategy. Her mandate includes enhancing brand visibility, maintaining consistent messaging across platforms, and supporting the hotel’s positioning as a leading luxury destination in Mumbai.

Radhika Mathur will also be responsible for managing public relations initiatives, overseeing agency partnerships, and driving cohesive storytelling aligned with brand standards. The role requires close coordination with internal teams to ensure alignment between marketing objectives and operational delivery.

Focus on Brand Positioning and Communication at The St. Regis Mumbai

Radhika Mathur’s responsibilities extend to strengthening the hotel’s reputation through structured communication strategies and targeted campaigns. She will work on refining brand narratives, improving digital engagement, and ensuring consistency across all guest-facing touchpoints.

Her role includes managing integrated campaigns across traditional and digital platforms, with an emphasis on delivering clear and impactful messaging. She will also focus on aligning marketing initiatives with evolving guest expectations and market dynamics.

Radhika Mathur: Professional Background and Experience:Radhika Mathur

Prior to joining The St. Regis Mumbai, Mathur held leadership roles at Four Seasons Hotel Mumbai, where she advanced from Marketing Communications Manager to Director of Public Relations. During her tenure, she played a key role in managing communication strategies during a redevelopment phase, including the relaunch of AER, renovated guest rooms, and Opus.

Her experience includes leading cross-functional initiatives, managing agency relationships, and maintaining brand consistency during periods of transition. She has also worked with Fairmont Jaipur, where she led marketing communications efforts, and served as a 360-degree Marketing Consultant with Templatolio, a Hotelivate-affiliated agency.

In her consulting role, she worked on brand development and digital storytelling strategies for hospitality portfolios including Ibis, Courtyard by Marriott Gurgaon, and Radisson properties across multiple Indian cities.

Education and Core Expertise

Radhika Mathur holds an MBA in Global Hospitality Management from Les Roches, Switzerland, and a Bachelor of Arts in Psychology from Fergusson College, University of Pune. Her expertise spans brand storytelling, reputation management, and strategic positioning within the luxury hospitality sector.

She is known for combining analytical insight with creative communication approaches, enabling structured brand development and consistent messaging across channels. Her background reflects experience in both property-level leadership and agency-driven marketing strategy.

Current Status as Director MARCOM

Radhika Mathur has assumed her role as Director of Marketing and Communications at The St. Regis Mumbai and will lead the hotel’s marketing and communications strategy, focusing on brand visibility, guest engagement, and integrated communication efforts.

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