Tuhin Roy, GM of Visitel A Boutique Hotel Kolkata, Nominated for India’s 50 Best General Managers 2026

Tuhin Roy, General Manager of Visitel – A Boutique Hotel in Kolkata, West Bengal, has been nominated for India’s 50 Best General Managers 2026, recognising his leadership in hotel operations, revenue performance and team management, according to details released during the nomination process in April 2026.

Nomination and Current Role

The nomination acknowledges Roy’s current role as General Manager at Visitel – A Boutique Hotel, where he has been serving since September 2021. The property operates in Kolkata and caters to both business and leisure segments.

According to the company, he oversees end-to-end hotel operations, including guest service delivery, departmental coordination and financial performance.

Operational Responsibilities and Scope

Roy is responsible for managing budgeting, forecasting and operational planning to ensure efficiency and profitability. His role includes supervising reservations, front office, food and beverage operations and banquet services.

The company said he also introduced structured service delivery systems, feedback mechanisms and compliance-driven operational checklists to improve consistency and accountability.

Performance and Business Outcomes

According to available records, Roy implemented process improvements that contributed to a 10% increase in revenue through streamlined reservation systems. He also led food and beverage campaigns and festival promotions, resulting in a 20% revenue increase.

He achieved an 8% growth in revenue per available room in 2023 and contributed to over 10% of corporate revenue through relationship management and direct engagement with clients.

Career Background and Industry Experience

Roy has over 22 years of experience in the hospitality industry, with expertise in operations management and hotel sales across multiple properties. Prior to his current role, he served as Senior Business Development Manager at Barsana Boutique Hotel, Kolkata, from January 2021 to September 2021.

He also worked as Catering Sales Manager at The HHI Kolkata, where he managed banquet sales portfolios and coordinated large-scale events, along with earlier operational roles at The Floatel and ITC Sonar.

Achievements and Professional Development

Roy received the Manager of the Year Award in 2013 at The Floatel and the Golden Heart Award in 2012 for performance and conduct. The property under his leadership also received the Traveller’s Choice Award in 2022.

He holds a diploma in hotel management from the Institute of Advanced Management, Kolkata, and a hospitality management qualification from Robert Gordon University, Scotland, the company said.

The India’s 50 Best General Managers 2026, organised by Hospitality Career Profile, is currently in the nomination phase, with candidates being evaluated based on operational performance, leadership and industry contribution. The process is ongoing.