Langham Hospitality Group Appoints Michele Grosso as Regional Vice President of Operations, U.S.

Langham Hospitality Group has announced the appointment of Michele Grosso as Regional Vice President of Operations for the United States. The leadership move strengthens the company’s operational oversight across its growing portfolio in the region.

The appointment took effect on February 1, 2026. Grosso will continue to serve as Managing Director of The Langham, Boston while taking on his expanded regional responsibilities.

Expanded Leadership Role

In his new role, Grosso will oversee operational performance across Langham Hospitality Group’s U.S. properties. He will work closely with managing directors and general managers to maintain service excellence, support commercial performance, and ensure consistent brand standards across the portfolio.

The expanded role reflects the company’s focus on strengthening leadership across its international operations while continuing to elevate guest experiences across its luxury hotel brands.

Extensive Industry Experience

Grosso brings nearly three decades of experience in the luxury hospitality industry. Since joining Langham Hospitality Group in 2019, he has played an important role in leading The Langham, Boston following its significant renovation and repositioning in the luxury hotel market.

Prior to joining the group, he held senior operational positions at several luxury hospitality brands and properties around the world, building extensive experience in managing high‑end hotels and delivering exceptional guest service.

Strengthening U.S. Operations

The appointment highlights Langham Hospitality Group’s commitment to strengthening operational leadership as the company continues to grow its presence in key international markets.

Industry experts note that experienced leadership is increasingly important as luxury hospitality brands focus on maintaining consistent service standards while adapting to evolving guest expectations and competitive market conditions.