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- American, Southwest Sued Over Free In-Flight ...
  
  Jishan Khan Jan 16, 2026 0
  
  Brisbane Airport Marks Centenary with Busiest...
  
  Jishan Khan Jan 16, 2026 0
  
  NSW Plans Return of Vivid Sydney Drone Show, ...
  
  Jishan Khan Jan 16, 2026 0
  
  Seclude Hotels Launches Seclude Hampi 1800, P...
  
  Ainul Mondal Jan 16, 2026 0
  
  Seclude Hotels Launches Seclude Hampi 1800, P...
  
  Ainul Mondal Jan 16, 2026 0
  
  TWH Hospitality Partners With Nazeer Foods to...
  
  Ainul Mondal Jan 16, 2026 0
  
  IHG Hotels to More Than Triple India Portfoli...
  
  Ainul Mondal Jan 16, 2026 0
  
  BWH Hotels Enters Kumaon with New Best Wester...
  
  Munni Khatun Jan 16, 2026 0
  
  American, Southwest Sued Over Free In-Flight ...
  
  Jishan Khan Jan 16, 2026 0
  
  Brisbane Airport Marks Centenary with Busiest...
  
  Jishan Khan Jan 16, 2026 0
  
  NSW Plans Return of Vivid Sydney Drone Show, ...
  
  Jishan Khan Jan 16, 2026 0
  
  Ex-SOAR Student Awarded Nearly $800K in Damag...
  
  Jishan Khan Jan 16, 2026 0
Appointment
- Sarovar Hotels Strengthens Leadership Team wi...
  
  Munni Khatun Jan 16, 2026 0
  
  Grand Hyatt Gurgaon Bolsters Commercial Leade...
  
  Munni Khatun Jan 16, 2026 0
  
  Spalba Appoints Deepanshu Gupta as CEO to Dri...
  
  Munni Khatun Jan 16, 2026 0
  
  Evocus Appoints Clavell Santiago as VP of Sal...
  
  Munni Khatun Jan 16, 2026 0
  
  Hilton Mumbai Airport Strengthens F&B Leaders...
  
  Ainul Mondal Jan 14, 2026 0
Award
- Swapnil S. S. Vaidya Nominated for HCP Human ...
  
  Munni Khatun Jan 16, 2026 0
  
  Urvashi Saikia Nominated for HCP Human Resour...
  
  Munni Khatun Jan 16, 2026 0
  
  Michael Bikash Gomes Nominated for HCP Human ...
  
  Munni Khatun Jan 15, 2026 0
  
  Sakshi Sarmandal Nominated for HCP Human Reso...
  
  Munni Khatun Jan 15, 2026 0
  
  Swapnil S. S. Vaidya Nominated for HCP Human ...
  
  Munni Khatun Jan 16, 2026 0
  
  Urvashi Saikia Nominated for HCP Human Resour...
  
  Munni Khatun Jan 16, 2026 0
  
  Michael Bikash Gomes Nominated for HCP Human ...
  
  Munni Khatun Jan 15, 2026 0
  
  Sakshi Sarmandal Nominated for HCP Human Reso...
  
  Munni Khatun Jan 15, 2026 0
  
  Sagar Pawar, Executive Housekeeper at Courtya...
  
  Munni Khatun Dec 2, 2025 0
  
  Jaiprakash Upraity, Deputy Housekeeper at Taj...
  
  Munni Khatun Dec 2, 2025 0
  
  Soumya Ranjan Satapathy, Housekeeping Manager...
  
  Munni Khatun Dec 2, 2025 0
  
  Rajan Gera, Deputy Manager Housekeeping of Ta...
  
  Munni Khatun Dec 2, 2025 0
  
  Winner of the HCP Front Office Leader Award 2...
  
  Munni Khatun Jan 14, 2026 0
  
  Syed Afzal Ali, Front Office Manager at Lemon...
  
  Munni Khatun Dec 13, 2025 0
  
  Imran Khan, Front Office Manager at Hotel Ame...
  
  Munni Khatun Dec 13, 2025 0
  
  Devesh Jakhmola, Assistant Front Office Manag...
  
  Munni Khatun Dec 13, 2025 1
  
  Mukesh Trivedi: Driving F&B Excellence in Guj...
  
  Munni Khatun Jul 1, 2025 0
  
  Abhishek Bajpai: A Maestro of Mega Events & F...
  
  Munni Khatun Jul 1, 2025 0
  
  K. Rajashankar: A Trailblazer in Guest Excell...
  
  Munni Khatun Jun 29, 2025 0
  
  Gnanendra Reddy: A Visionary Behind Multi-Out...
  
  Munni Khatun Jun 29, 2025 0
  
  Nominations Open: HCP Human Resources Award 2...
  
  Munni Khatun Dec 23, 2025 0
  
  Nominations Open for People’s Choice Award – ...
  
  Munni Khatun Jun 2, 2025 0
  
  Submit your nomination for HCP Mocktail Speci...
  
  Munni Khatun May 15, 2025 0
  
  HCP Mocktail Specialist Award 2025 Nomination...
  
  Munni Khatun May 15, 2025 0
  
  Vote Now – HCP F&B Leader Award 2025 | Suppor...
  
  Munni Khatun Jul 10, 2025 34
  
  What is the most important factor for a five-...
  
  Ahmed Mainul May 20, 2025 0
  
  Group- A: Hospitality Career Profile’s People...
  
  Ahmed Mainul May 16, 2025 0
  
  Group- B: Hospitality career profile’s people...
  
  Ahmed Mainul May 16, 2025 0
  
  India’s 50 Best General Managers 2025: Announ...
  
  Munni Khatun May 16, 2025 0
  
  Anil Kumar, GM of Wyndham Hotel Goa, Nominate...
  
  Munni Khatun May 16, 2025 0
  
  Vote Now! India’s 50 Best General Managers 20...
  
  Munni Khatun May 16, 2025 0
  
  Vote Now! India’s 50 Best General Managers 20...
  
  Munni Khatun May 16, 2025 0
Trainings
- Who Does What? The Ultimate Hotel Staff Roles...
  
  Munni Khatun Nov 3, 2025 0
  
  The Ultimate Hotel Quiz
  
  Munni Khatun Nov 3, 2025 0
  
  Food and Beverage Service Training Guide: Eve...
  
  Ahmed Mainul Jun 20, 2025 0
  
  How to Serve Beer from a Can or Bottle in a R...
  
  Saurav Sarkar Jun 10, 2025 0
  
  Food and Beverage Service Training Guide: Eve...
  
  Ahmed Mainul Jun 20, 2025 0
  
  How to Serve Beer from a Can or Bottle in a R...
  
  Saurav Sarkar Jun 10, 2025 0
  
  Settling Credit Card Payments in Hotels and R...
  
  Saurav Sarkar Jun 10, 2025 0
  
  How to Handle “Wrong Order” Situations in Res...
  
  Saurav Sarkar Jun 10, 2025 0
  
  HCL Goa Associates Join the Prestigious Les C...
  
  Sanchita Banerjee Rodrigues May 31, 2025 0
  
  Front Office Basics
  
  Saurav Sarkar May 15, 2025 0
  
  Procedure of Greeting the Guest Arriving Firs...
  
  Saurav Sarkar May 15, 2025 0
  
  How to Guide Guests to Front Desk
  
  Saurav Sarkar May 15, 2025 0
  
  Tips for Successful Room service in Hotel
  
  Saurav Sarkar May 15, 2025 0
  
  Hotel Turndown Service Procedure (SOP)
  
  Saurav Sarkar May 15, 2025 0
  
  Typical Hotel Guest Room Amenities
  
  Saurav Sarkar May 15, 2025 0
  
  Hotel Room Inventory by Housekeeping Department
  
  Saurav Sarkar May 15, 2025 0
Biography
- The Experience Architect: How Praveen Joshi i...
  
  Munni Khatun Nov 20, 2025 0
  
  Pawan Sharma: Driving Excellence in Hospitali...
  
  Ahmed Mainul Jul 7, 2025 0
  
  Lav Chaturvedi: A Journey Defined by Discipli...
  
  Ahmed Mainul May 16, 2025 0
  
  Embracing Nature’s Wisdom, Dr Rajneesh Kumar,...
  
  Ahmed Mainul May 15, 2025 0
  
  Anil Kumar, GM of Wyndham Hotel Goa, Nominate...
  
  Ahmed Mainul May 15, 2025 0
Article
- Crowning the Coast: Bhumicka Singh and the Re...
  
  Sanchita Banerjee Rodrigues Nov 22, 2025 0
  
  How AI and Technology Are Redefining the Futu...
  
  Munni Khatun Nov 13, 2025 0
  
  The Return of Luxury Travel: How the Hospital...
  
  Munni Khatun Oct 6, 2025 0
  
  Sustainable Hospitality: How Eco-Friendly Pra...
  
  Munni Khatun Oct 6, 2025 0
  
  The Rise of AI in Hospitality: Enhancing Gues...
  
  Munni Khatun Oct 6, 2025 0
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Voting Poll

What is the primary role of the front desk staff in a hotel?

To manage guest check-ins and check-outs

handle reservations

address guest inquiries

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What is the primary role of the front desk staff in a hotel?

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