Deepika Jonnala Joins The Leela Hyderabad as New Front office Manager
Deepika Jonnala joins The Leela Hyderabad as Front Office Manager, bringing nearly a decade of luxury hospitality experience.
Punita Thakur 
HYDERABAD, May 19, 2026 The Leela Hyderabad has appointed Deepika Jonnala as Front Office Manager. Jonnala brings nearly a decade of front office operations and luxury hospitality experience to the role, having previously worked with Four Seasons Hotel Bengaluru at Embassy One and Novotel Bengaluru Outer Ring Road.
The appointment adds a recognised service leader to one of Hyderabad's newest five-star addresses a 156-room property set across 2.5 acres in Banjara Hills, designed around Deccan heritage with Warangal temple-style pillars, hand-painted murals and gilded ceilings.
Deepika Jonnala's Front Office Career in Luxury Hospitality
Jonnala's most recent roles were at Four Seasons Hotel Bengaluru at Embassy One the most demanding luxury properties in South India and Novotel Bengaluru Outer Ring Road. Across both, she built a record for high guest satisfaction scores and consistent operational delivery.
In 2023, she was named Rooms and Guest Experience Person of the Year at the Accor South Asia Hotel Awards. That recognition came from performance, not tenure a distinction earned across hundreds of properties competing within the Accor network across the region.
What the Role Covers at The Leela Hyderabad As Front Office Manager,
Deepika Jonnala will oversee the full guest journey from arrival to departure. Her focus covers seamless check-in and check-out, personalised service delivery and strengthening the front office team's day-to-day performance standards.
The Leela Hyderabad offers personalised butler services and Royal Club privileges alongside four dining venues and a 16,000 sq. ft. wellness sanctuary with a rooftop pool. Managing first impressions and guest flow at a property of this scale requires strong operational control and instinctive service judgement two qualities Jonnala brings from her time in Bengaluru's competitive luxury market.
General Manager t The Leela
"Deepika brings a strong blend of operational expertise and guest-centric leadership that aligns perfectly with our vision. As Hyderabad continues to grow as a luxury destination, her leadership will play a key role in delivering elevated and memorable guest experiences."
— Rajesh Gopalakrishnan, General Manager, The Leela Hyderabad
Deepika Jonnala on Joining The Leela Hyderabad
"It is an honor to be part of this distinguished property. I look forward to enhancing the guest journey through warm, seamless, and personalized service from arrival to departure."
— Deepika Jonnala, Front Office Manager, The Leela Hyderabad
About The Leela Hyderabad
The Leela Hyderabad sits in Banjara Hills, offering 156 rooms and suites, 930 sq. m. of event space, a full-service spa and a rooftop pool. The property draws its design from Hyderabad's Nizami heritage and forms part of The Leela Palaces, Hotels & Resorts — ranked the third-best hotel brand in the world by Travel + Leisure USA.
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