Priyanka Chandak Joins Novotel Goa Candolim as Front Office Manager

GOA — Novotel Goa Candolim has appointed Priyanka Chandak as Front Office Manager, bringing over a decade of front office leadership across Hyatt Hotels Corporation, Accor, Marriott International, Taj Hotels and The Leela Palaces Hotels and Resorts to the beachfront North Goa property.

Priyanka Chandak Appointed Front Office Manager at Novotel Goa Candolim

In her new role, Chandak leads front office operations at Novotel Goa Candolim, a 152-room beachfront hotel with direct access to Candolim Beach in North Goa. Her responsibilities cover guest experience management, front desk operations, team leadership, loyalty programme delivery and service standards across one of Accor's well-established leisure properties in the Goa market.

Cluster General Manager Amit Sangwan spoke about what Chandak brings to the property and to the team she now leads.

"At Novotel Goa Candolim, we believe exceptional hospitality is created when operational excellence meets genuine human connection. Priyanka embodies both. Her extensive experience, guest-centric mindset, and strong leadership capabilities position her well to lead the Front Office team as we continue to enhance our guest journey and strengthen our position as one of North Goa's preferred hospitality destinations."

— Amit Sangwan, Cluster General Manager, Novotel Goa Candolim and Novotel Goa Resort and Spa

Most Recently Front Office Manager at Hyatt Regency Dehradun Resort and Spa

Priyanka Chandak joins from Hyatt Regency Dehradun Resort and Spa, where she served as Front Office Manager. The 263-key Uttarakhand resort operates across group and transient guest segments in a competitive leisure destination market. During her tenure there, she contributed to improved guest satisfaction scores, stronger upselling performance and the successful completion of global operational audits.

A Career Spanning Hyatt, Accor, Marriott, Taj and The Leela

Priyanka Chandak's front office career covers five major hospitality groups across India. Her experience includes leadership roles at ibis Chennai SIPCOT under Accor, Novotel Hyderabad Convention Centre, The Leela Ambience Gurugram Hotel and Residences and The Westin Hyderabad Mindspace under Marriott International.

Working across ibis, Novotel, The Westin and The Leela gives her a broad range of operating environments. ibis and Novotel run lean, efficient front offices with strong brand SOPs. The Westin and The Leela operate at the luxury service level where personalisation and consistency carry more weight. Chandak has worked in both modes, which is a strong combination for a property that attracts both value-driven and premium leisure guests.

About Novotel Goa Candolim

Novotel Goa Candolim is a 152-room beachfront hotel operated by Accor under the Novotel brand in Candolim, North Goa. The property offers direct beach access, an outdoor pool, dining venues and event facilities, and is located close to Calangute and Sinquerim. It is managed alongside Novotel Goa Resort and Spa under a cluster arrangement led by Cluster General Manager Amit Sangwan.

Read More appointments at Hospitality Career Profile Website.