Fairmont Mumbai & Roswyn – A Morgans Originals Hotel Expand Role for Sneha Jha

Sneha Jha Takes on Expanded Role as Director of Sales & Marketing for Fairmont Mumbai and Roswyn, A Morgans Originals Hotel

Fairmont Hotels & Resorts has announced an expanded role for Sneha Jha, who will now serve as Director of Sales & Marketing for Fairmont Mumbai and Roswyn, A Morgans Originals Hotel, strengthening the brand’s commercial leadership in the market.

Career Journey and Experience

Jha brings extensive experience in the hospitality industry, having worked across sales, operations management, customer service, and training with leading global hotel brands.

Early Career

She began her career with Taj Hotels, where she worked in roles such as Assistant Manager – Palace Services at Taj Rambagh Palace and Assistant Manager – Butler Services at Taj Lands End. These early roles helped her build a strong foundation in guest service and hotel operations.

She later moved into sales roles, including Assistant Sales Manager at Taj Mahal Palace, where she gained experience in catering sales and client management.

Growth into Sales Leadership

Over the years, Jha progressed into senior sales roles, working with multiple leading hospitality brands. She served as Sales Manager at The Lalit Suri Hospitality Group before joining Courtyard by Marriott, where she spent over five years driving revenue performance.

She went on to take leadership roles as Director of Sales & Marketing at Holiday Inn Mumbai International Airport, followed by Director of Sales at JW Marriott Juhu and The Westin Hotels & Resorts Goa.

Before her current role, she was working as Director of Sales & Marketing at Sofitel Mumbai, where she led commercial strategy and business growth for the property.

Current Role at Fairmont Mumbai and Roswyn

In July 2024, Jha joined Fairmont Hotels & Resorts as Director of Sales & Marketing, based in Mumbai. In her expanded role, she will now oversee sales and marketing functions for both Fairmont Mumbai and Roswyn, A Morgans Originals Hotel.

She will be responsible for driving revenue growth, managing large multifunctional teams, and strengthening market positioning for both properties.

Leadership and Strengths

Jha is known for her ability to lead large teams across both start-up and established business environments, with a strong focus on delivering results and building high-performing teams.

Her experience across multiple hospitality brands and functions has helped her develop a balanced approach to sales strategy, operations, and customer experience.

Looking Ahead

Her expanded role reflects the company’s confidence in her leadership as it continues to strengthen its presence in the hospitality market.

The organisation looks forward to her continued contribution in driving commercial performance and supporting growth across its portfolio.